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Brand Certified

Verizon

4.7
(217 reviews)

Business Details

(417) 310-3834

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 100 W George E Phelps Blvd in Carthage, MO 64836

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
100 W George E Phelps Blvd, Carthage, MO
64836, United States

Hours

Reviews

4.7
217 reviews
5 stars
195
4 stars
6
3 stars
1
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and friendly demeanor, with specific mentions of employees like Christian, Dave, and Zach.

Operational Issues

Several reviews highlighted problems with the store's hours of operation, noting that it was closed when it was supposed to be open, leading to customer frustration.

Store Environment

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Sales Process

Customers reported mixed experiences with the sales process, with some finding it straightforward and others feeling misled about pricing and service options.
  • NS
    Nicole Smith
    Feb 8, 2026
    1.0
    Hours of operation not accurate and no sign on door. Here at 12:38, Sunday February 8, 2026. Other costumers also arriving for assistance with the doors locked and no signage directing otherwise. Poor business.
  • LI
    Lyndon Irwin
    Feb 1, 2026
    1.0
    It’s closed although hours online say it is open.
  • WW
    Whitney
    Jan 24, 2026
    1.0
    Went in today to add a line and prices don’t add up and the worker has to ft his manager the whole time. Undertrained and no help
  • BG
    Brandon Glennon
    Dec 19, 2025
    1.0
    Not a Verizon owned shop. Went in to find transferring my line was too complicated and might take too long. Directed me to a real Verizon location.
  • DM
    damien mansour
    Aug 31, 2025
    1.0
    You guys lost customers today because you can't open your doors on Sundays when you say your open. I was in the store Saturday and your employees told us to come back Sunday but Noone opened the doors.

Frequently Asked Questions About Verizon

What products are available at Verizon in Carthage, MO?

Verizon in Carthage offers cellular phones, tablets, and accessories from brands like Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.

What are the store hours for Verizon in Carthage?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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