Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 100 W George E Phelps Blvd in Carthage, MO 64836
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
209 reviews
5 stars
192
4 stars
6
3 stars1
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with many specific mentions of individual employees like Christian, Dave, and Zach.
Store Hours
Several reviews highlighted issues with the store's operating hours, particularly being closed on Sundays despite advertised hours, leading to customer frustration.
Store Experience
The store was noted for its cleanliness and efficient service, with many customers expressing satisfaction with the quick setup and assistance provided during their visits.
Sales Process
While many customers appreciated the assistance in selecting phones and plans, there were complaints about the store being a third-party location that did not handle all Verizon issues effectively.
- BGBrandon GlennonDec 19, 20251.0Not a Verizon owned shop. Went in to find transferring my line was too complicated and might take too long. Directed me to a real Verizon location.
- DMdamien mansourAug 31, 20251.0You guys lost customers today because you can't open your doors on Sundays when you say your open. I was in the store Saturday and your employees told us to come back Sunday but Noone opened the doors.
- CACheryl ArthurJul 27, 20251.0This is Sunday, 07/27/2025, went to store at 12:00-not open, called phone number, mail box is full couldn't leave message. came home called the number again, no answer, called the alternate number, no answer. If Verizon's web page is wrong about Sunday hours, they need to say so.
- DDDamon DohertyMar 4, 20225.0Ryan did a great job setting up our business. He was knowledgeable, followed through, and is incredibly professional. Can't thank him enough for the best experience I've ever had switching cell service!
Frequently Asked Questions About Verizon
What products are available at Verizon in Carthage, MO?
Verizon in Carthage offers cellular phones, tablets, and accessories from brands like Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
What are the store hours for Verizon in Carthage?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Carthage offer in-store pickup?
Yes, Verizon in Carthage offers in-store pickup services.
Where is Verizon located in Carthage, MO?
Verizon is located at 100 W George E Phelps Blvd, Carthage, MO 64836, USA.
What payment methods does Verizon in Carthage accept?
Verizon accepts American Express, Cash, MasterCard, and Visa as payment options.
Is Verizon in Carthage independently owned?
Yes, Russell Cellular independently operates this Facebook page and is an independently owned and operated Verizon Authorized Retailer.
What services does Verizon in Carthage provide?
Verizon offers Verizon Wireless services and specializes in account analysis.
What nearby places can I visit around Verizon in Carthage?
Nearby places include Starbucks for coffee, Taco Bell and KFC for fast food, Walmart Supercenter for shopping, and the Fair Acres Family YMCA for fitness activities.
Are there other mobile phone stores near Verizon in Carthage?
Yes, nearby mobile phone stores include CellOnly - Verizon Authorized Retailer and another Verizon location.
Can I find beauty and spa services near Verizon in Carthage?
Yes, nearby beauty and spa options include Great Clips, C Nail Spa, Sally Beauty, and SMARTSTYLE salon/barber.