Verizon

4.5
350 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Cape Girardeau’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
188 Vantage Dr, Cape Girardeau, MO
63701, United States

Hours

Reviews

4.5
347 reviews
5 stars
286
4 stars
13
3 stars
8
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting individuals like Mortimer, Remy, and Brayden for their helpfulness and professionalism.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.

Positive Environment

The store atmosphere was described as welcoming and inviting, making customers feel comfortable during their visits.

Mixed Experiences

While most feedback was positive, there were a few mentions of upselling tactics and instances of poor service, indicating some inconsistency in customer experiences.
  • AK
    Alex Kincaid
    2 days ago
    5.0
    Great experience! Way better then any other phone service!!
  • KC
    Kelsey Cowan
    Dec 12, 2025
    5.0
    Mortimer Henderson was absolutely AMAZING! He got me and my dad upgraded with no issues and very quickly. Definitely the best Verizon experience I’ve had! Thank you so much!
  • LB
    Leslie Bellock
    Dec 11, 2025
    5.0
    This is the best Verizon store I have ever been in. I walked in and there was no waiting. Avery nice woman welcomed me very nicely, invited me to sit down and asked how she could help me. It took only about 5 minutes. I told her I was in Cape on business and lived an hour away. I told her that yesterday I waited in my local Verizon for almost a half hour and never got waited on let alone acknowledged. I walked out. The environment in this store was also much nicer and inviting and not as sterile as my local Verizon. I told her this and she gave me her card and said if I ever needed help in the future and was in the area to stop on in. I could also make an appointment. I left very happy. Highly recommend this Verizon store.
  • CP
    chris p
    Dec 11, 2025
    5.0
    Our person that helped us was Victoria, she was amazing and made us feel welcomed!!! Highly recommend this place!!
  • AM
    Alexis Marie
    Nov 7, 2025
    1.0
    Shoutout to Ricardo for his bold creativity — he managed to add subscription services to my account after I told him no. If only that enthusiasm was directed toward honesty instead of upselling.

Frequently Asked Questions About Verizon

What brands of phones does Verizon at 188 Vantage Dr carry?

They carry brands including Apple, Motorola, Samsung, LG, HTC, Google, and Asus.

What are the operating hours of Verizon at 188 Vantage Dr in Cape Girardeau?

They are open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.