Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,726 reviews
5 stars
882
4 stars
419
3 stars
223
2 stars
69
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Many customers reported poor customer service experiences, particularly with phone support and in-store assistance, leading to frustration and dissatisfaction.
Staff Knowledge
Positive feedback highlighted knowledgeable and helpful staff members, particularly in the Geek Squad and sales associates who provided valuable product recommendations.
In-Store Experience
While some customers appreciated the friendly and professional service, others noted issues with understaffing and long wait times, impacting their overall shopping experience.
Product Availability
Several reviews mentioned low inventory levels and issues with product availability, leading to disappointment among customers.
Mixed Reviews on Pricing
Customers expressed mixed feelings about pricing, with some finding products expensive while others appreciated good deals and discounts.
- NWNick W.A.1 day ago5.0The one store that stuck to its roots!
- KHKay Hendrix1 day ago5.0Employees were very helpful and nice.
- CCcanineteamJan 1, 20265.0Have been getting my computers from Best Buy for about 15 years.
- BTBarb TuckerJan 1, 20265.0Buy online/pickup in store works like a charm. Staff was friendly, one walking with me to the next one who could help me.
- JDJustin DrudikDec 11, 20251.0Employee stole my gift card at this location. Nobody will help through the customer support. I don't live in town anymore, and best buy won't connect me to the store. Best buy might be the worst customer support online I have seen from a business. It's nearly impossible to get a person, and when you do they direct you to another line or number and nobody actually helps. I do try and support stores like best buy instead of buying online, but I will not ever buy anything from Best Buy again because of their customer support system.
Frequently Asked Questions About Best Buy
What kind of products can I find at Best Buy in Cape Girardeau?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Cape Girardeau.
Does Best Buy offer in-store and curbside pickup options?
Best Buy offers in-store pickup, but curbside pickup is not available.
What are the store hours for Best Buy in Cape Girardeau?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I get my electronics repaired at Best Buy?
Yes, Best Buy provides service and repair for electronics through Geek Squad support.
What forms of payment does Best Buy in Cape Girardeau accept?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Is electronic recycling available at this Best Buy location?
Yes, Best Buy offers electronics recycling services at this location.
Where can I find Geek Squad services near Best Buy?
Geek Squad, offering mobile phone sales and IT/computer repair services, is located nearby Best Buy at 3026 William St in Cape Girardeau.
What dining options are near Best Buy in Cape Girardeau?
Nearby dining options include Twisted Tenders (chicken restaurant), Pho 8 (Vietnamese and Asian cuisine), Logan's Roadhouse (steakhouse), and Taco Bell (fast food Mexican restaurant).
Are there any optometrists close to Best Buy in Cape Girardeau?
Yes, Visionworks, Doctor's Valuvision, and Success Vision Express, all offering eye care and eyewear services, are located near Best Buy.
What other retail stores are near Best Buy that I might visit?
Nearby retail stores include Finish Line inside Macy's, Rogers Jewelers, Mattress Firm, and Justice (children's clothing).