Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,715 reviews
5 stars
876
4 stars
417
3 stars
225
2 stars
68
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and unresponsive phone support.
Product Knowledge
Several customers highlighted knowledgeable staff who provided valuable assistance in selecting products, while others noted a lack of expertise in certain areas.
Store Management
Concerns were raised about poor management and staffing issues, leading to long wait times and inadequate customer support.
Inventory Issues
Customers frequently mentioned low inventory levels and difficulties in finding specific items, impacting their shopping experience.
Positive Experiences
Despite the negatives, many customers expressed satisfaction with their purchases and the overall shopping experience, particularly with specific employees.
- JSjamie shearer2 days ago5.0Great did great on customer service thank you for your time
- MEMarc Effan6 days ago5.0Personal service you can't get anywhere else. The staff are happy to answer your questions and help you find the products that fit your needs
- BRBarry Randolph6 days ago1.0Not happy with Best Buy right now. Bought new washer and dryer and delivery guys left owners manual and product registration card for dryer but nothing for the washer. Went to store and they just directed us to an online manual and no solution for registering our washer. Called the delivery guy and he doesn’t know what happened to those items. Poor operation.
- MWmelissa WiseNov 12, 20251.0they was supposed to fix my laptop screen. they did and sent it back to me and the screen tried to pop off the same night. had to send in for a redo and got it back and the next day it made little cracking sounds when i opened it from the back of laptop where screen is connected now corner of screen if trying to come back off. willl not be using them in the future
- MSMolly SchaeferOct 16, 20255.0Had to replace a laptop for my husband. The young man who helped us was very kind.
Frequently Asked Questions About Best Buy
What kind of products can I find at Best Buy in Cape Girardeau?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Cape Girardeau.
Does Best Buy offer in-store and curbside pickup options?
Best Buy offers in-store pickup, but curbside pickup is not available.
What are the store hours for Best Buy in Cape Girardeau?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I get my electronics repaired at Best Buy?
Yes, Best Buy provides service and repair for electronics through Geek Squad support.
What forms of payment does Best Buy in Cape Girardeau accept?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Is electronic recycling available at this Best Buy location?
Yes, Best Buy offers electronics recycling services at this location.
Where can I find Geek Squad services near Best Buy?
Geek Squad, offering mobile phone sales and IT/computer repair services, is located nearby Best Buy at 3026 William St in Cape Girardeau.
What dining options are near Best Buy in Cape Girardeau?
Nearby dining options include Twisted Tenders (chicken restaurant), Pho 8 (Vietnamese and Asian cuisine), Logan's Roadhouse (steakhouse), and Taco Bell (fast food Mexican restaurant).
Are there any optometrists close to Best Buy in Cape Girardeau?
Yes, Visionworks, Doctor's Valuvision, and Success Vision Express, all offering eye care and eyewear services, are located near Best Buy.
What other retail stores are near Best Buy that I might visit?
Nearby retail stores include Finish Line inside Macy's, Rogers Jewelers, Mattress Firm, and Justice (children's clothing).