Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Camdenton, MO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Cody, Brendon, and Heidi.
Long Wait Times
Several reviews noted long wait times, especially when only one employee was available to assist customers.
Mixed Experiences
While many customers had positive experiences, some reported significant issues with service, billing, and account management.
Professionalism
Customers appreciated the professionalism of staff members, particularly during busy times, with several employees being highlighted for their exceptional service.
Setup Issues
There were complaints about setup fees and difficulties during the phone setup process, leading to frustration for some customers.
CD
Connie Dampier
Oct 21, 2025
5.0
Out of all the phone stores we have used this one definitely has the Best Customer service. Hunter was very professional and knowledgeable, he explained everything very well.
AJ
Alexis Jess
Oct 14, 2025
1.0
Very disappointed with my experience. I was charged a $40 setup fee on top of the upgrade fee, even though no one helped me set up my phone. I would have ordered the phone online and had it shipped to avoid the extra fees they don’t tell you about. I also had to wait almost two hours in the store while they dealt with system errors when I purchased it. The whole process was frustrating and not worth the extra fees. Go to a different store if you can!
KS
Karen Swartz
Sep 24, 2025
5.0
Kevin very helpful..good job..!
AE
Alyssa Ewing
Sep 20, 2025
5.0
Yesterday was busy with the new phones coming out but Steve was amazing.
CC
Cathrine Closson
Sep 9, 2025
5.0
i spent multiple trips in the store the guys who were there originally were terrible. They treated me awfully. Jon and Austin took care of me and got my phone set up for us. I couldn’t run out of good things to say about them. Thank you guys. Very knowledgeable