Customers frequently reported a lack of staff availability and assistance, leading to long wait times and poor service experiences.
Customer Service
While some employees provided excellent service, many reviews highlighted rude or unhelpful staff, particularly in management roles.
Product Availability
Numerous customers noted that the store often had empty shelves and limited stock, contributing to frustration during visits.
Geek Squad Performance
Mixed feedback on Geek Squad services, with some praising individual technicians while others reported poor installation experiences and customer service.
Store Closure Concerns
Several reviews mentioned the store's impending closure, affecting product selection and overall shopping experience.
PL
Peyton Lee
Jul 8, 2022
1.0
Went in simply to see if a keyboard was in stock for my wife. Was told to wait in the keyboard section and someone will assist me. I waited for close to 30 min for assistance while an associate just stared at me. Never found out if the keyboard was in stock never was helped. 10/10 recommended just buying online and shipping it to your home if you can.