Best Buy

4.1
1775 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
977 Branson Hills Pkwy, Branson, MO
65616, United States

Hours

Reviews

4.1
1,775 reviews
5 stars
991
4 stars
380
3 stars
188
2 stars
84
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or unhelpful.

Product Availability

Customers noted a lack of variety and inventory in the store, particularly in specific categories like gaming and phone accessories.

Delivery Issues

Several reviews highlighted problems with delivery services, including items being left outside in poor conditions and lack of follow-through on delivery promises.

Store Environment

The store is generally described as clean and well-organized, but some customers reported feeling ignored by staff who were engaged in personal conversations.
  • RD
    Rain Doane
    Jan 4, 2026
    5.0
    Had an awesome experience here. We got a new laptop, King told me which one he thought would be the best for our needs and I believe it will be a great laptop for me. He was super super friendly and personable, truly all around a great associate to talk to and helped us a ton. We will return here for our electronic needs and recommend this store for sure.
  • BR
    Brian Rookey
    Jan 2, 2026
    5.0
    King was extremely helpful. You could tell he was very knowledgeable. Truly appreciated his honesty.
  • MF
    MD Fröman
    Dec 26, 2025
    5.0
    Went to order something on the Best Buy app but didn't have time to wait for an in store pickup so Marco found the same item in seconds did a quick return of the online purchase and rang up my purchase (OhSnap! Magnetic Phone Grip) and had me out the door in 2 minutes flat which included installing and testing the item. Great store and people in Branson Missouri
  • RR
    Robert
    Dec 11, 2025
    5.0
    Victoria made it very easy to reserve my iPad over the phone. When I went to the store for pick up Sergio greeted me right away and was fantastic at helping me pick the right case and screen protector to fit my needs. Great experience overall and I appreciate Victoria and Sergio so much, they are very good at what they do and customer service was excellent.
  • CI
    Caiya Arroya (iMEWZem)
    Nov 30, 2025
    1.0
    You guys must hate your employees. I watched your employee struggle with a cash return. Another team member misinformed them about the return policy and then the manager proceeded to blame the employee for doing it wrong. I feel so sorry for the employee that was doing her best while everyone else could care less. The Asus laptop we were recommended was defective and we had to bring it back. The display turned off in the middle of game play and would take several minutes to come back on. We initially bought the Asus laptop on Black Friday and they rung it up for $800 more than what the Black Friday price was and didn’t say anything until we were paying. Overall bad experience

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Branson?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Branson.

What are the store hours for Best Buy at 977 Branson Hills Pkwy?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.