Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1855 S Springfield Ave in Bolivar, MO 65613
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
274 reviews
5 stars
186
4 stars
33
3 stars
9
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members like Lisa and Wyatt received high praise for their helpfulness, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided good information, but there were also complaints about misinformation and lack of expertise from some employees.
Store Experience
Customers appreciated the clean and organized store environment, but some reported long wait times and poor initial greetings.
Sales Practices
There were complaints about misleading pricing and additional fees that were not clearly communicated, leading to customer dissatisfaction.
Overall Satisfaction
While many customers had positive experiences and expressed loyalty to the store, a significant number reported dissatisfaction and indicated they would not return.
- MUMelinda UrbanDec 3, 20255.0Staff was very helpful and patient with us. She explained everything in detail and got us set up.
- JHJuanita HaseOct 1, 20251.0Not helpful in anyway, I have no idea how you're still in business
- SWStorm WatkinsSep 16, 20255.0Good service and so helpful...
- KDKarla DyeSep 12, 20255.0Amazing . Your manager there is so Amazing. Just love her. I only go to her. A great store.
- LSLacey StokesSep 6, 20255.0We had a wonderful experience here! We had always gone to the other Verizon Store in town… and had ok service there. This store is by far better than the one across from McDonalds. We first received a call from a gentleman asking us to come in and went over the promos they were running. We finally went in… and I wish we would have gone in sooner! Friendly staff, clean place, nice selection of phones. My husband and I both said this was the easiest it has ever been dealing with Verizon stores. We are no longer going to the other store in town or making the trip to Springfield.
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is a Verizon Authorized Retailer located at 1855 S Springfield Ave, Ste A, Bolivar, MO 65613.
What brands and products does Russell Cellular offer?
We offer products from Verizon, Samsung, Google, Apple, Motorola, and LG, including smartphones, tablets, smartwatches, accessories, and prepaid phones.
What are the store hours for Russell Cellular in Bolivar?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer any pickup or delivery services?
Yes, we offer in-store pickup and curbside pickup services.
What payment options are accepted at Russell Cellular?
We accept American Express, Cash, Discover, MasterCard, and Visa.
Is Russell Cellular wheelchair accessible?
Yes, our store has a wheelchair accessible entrance for all customers.
How can I contact Russell Cellular in Bolivar?
You can call them at +1 417-777-3433 or email bolivar.mo@russellcellular.com.
What nearby dining options can I visit when shopping at Russell Cellular?
Nearby you can find Taco Bell, Bowl Behavior Superfood Cafe, Burger King, and Lotus Tea Co., which offer quick and diverse dining options before or after your visit.
Are there entertainment venues near Russell Cellular in Bolivar?
Yes, B&B Theatres Bolivar Cinema 5 is nearby, providing movie entertainment options close to the store.
What other retail and specialty stores are close to Russell Cellular in Bolivar?
Nearby retail includes The Cattle Baron's Boutique, Modern Lou Decor & Boutique, Infinite Links Permanent Jewelry, Walgreens, and Maurices for clothing and accessories shopping.