Verizon

4.1
275 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1855 S Springfield Ave in Bolivar, MO 65613

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
1855 S Springfield Ave, Bolivar, MO
65613, United States

Hours

Reviews

4.2
272 reviews
5 stars
184
4 stars
33
3 stars
9
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported rude or unhelpful interactions.

Staff Knowledge

Several customers highlighted knowledgeable staff members who provided excellent assistance, particularly mentioning individuals like Sara, Wyatt, and Lisa.

Store Environment

The store was generally described as clean and organized, but some customers noted a lack of welcoming atmosphere and long wait times.

Product Availability

Customers expressed disappointment with limited phone selection and issues with stock availability.

Pricing Transparency

Multiple reviews mentioned dissatisfaction with pricing discrepancies and unclear information regarding fees and promotions.
  • JH
    Juanita Hase
    Oct 1, 2025
    1.0
    Not helpful in anyway, I have no idea how you're still in business
  • SW
    Storm Watkins
    Sep 16, 2025
    5.0
    Good service and so helpful...
  • KD
    Karla Dye
    Sep 12, 2025
    5.0
    Amazing . Your manager there is so Amazing. Just love her. I only go to her. A great store.
  • LS
    Lacey Stokes
    Sep 6, 2025
    5.0
    We had a wonderful experience here! We had always gone to the other Verizon Store in town… and had ok service there. This store is by far better than the one across from McDonalds. We first received a call from a gentleman asking us to come in and went over the promos they were running. We finally went in… and I wish we would have gone in sooner! Friendly staff, clean place, nice selection of phones. My husband and I both said this was the easiest it has ever been dealing with Verizon stores. We are no longer going to the other store in town or making the trip to Springfield.
  • MB
    Mary Bobinmyer
    Jul 16, 2025
    5.0
    Excellent customer service!!!

Frequently Asked Questions About Verizon

What is Russell Cellular and where is it located?

Russell Cellular is a Verizon Authorized Retailer located at 1855 S Springfield Ave, Ste A, Bolivar, MO 65613.

What brands and products does Russell Cellular offer?

We offer products from Verizon, Samsung, Google, Apple, Motorola, and LG, including smartphones, tablets, smartwatches, accessories, and prepaid phones.