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Verizon

3.8
(355 reviews)

Business Details

(816) 220-1717

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Blue Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
901 Ne Coronado Dr, Blue Springs, MO
64014, United States

Hours

Reviews

3.8
355 reviews
5 stars
202
4 stars
43
3 stars
30
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unhelpful.

Store Experience

Customers expressed frustration with long wait times and inefficient service, with some stating they felt ignored or unvalued.

Product Knowledge

Several reviews highlighted knowledgeable staff who provided effective assistance, but there were also mentions of inconsistency in employee expertise.

Technical Issues

Customers reported ongoing issues with the app and service, leading to dissatisfaction with problem resolution.
  • MM
    Michael Maynard
    Jan 21, 2026
    5.0
    It's a phone store! They do seem to know their business. ☎️📡🚽
  • JS
    Jeff Sims
    Jan 17, 2026
    5.0
    We struggled to solve our problems through the app. We called Verizon were on hold for extended periods of time. We went to the store and Brian did an outstanding job going over and above in helping us. In a day of poor customer service- Brian does a great job. If you need help and or going are going to purchase anything Brian is the person who can and will help you.
  • KG
    Kelly Ann Grigsby
    Dec 20, 2025
    1.0
    The customer service is horrible here !!!!! They let me stand there for 20 mins without even saying anything or greeting me ! I spend alot of money with these people! Just greet your customers when they come in and tell them hello il be with you in one minute . Gehzzzzzz
  • AC
    Alex Callighan
    Dec 3, 2025
    5.0
    Highly recommend Ubaid. He fixed my issue in just minutes. Thank you
  • LM
    louie madrigal
    Nov 12, 2025
    5.0
    The people were friendly and helpful

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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