Verizon

3.8
351 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Blue Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
901 Ne Coronado Dr, Blue Springs, MO
64014, United States

Hours

Reviews

3.8
256 reviews
5 stars
142
4 stars
31
3 stars
23
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, others reported rude and unhelpful interactions.

Store Efficiency

Several reviews highlighted long wait times and inefficient service, with some customers expressing frustration over unresolved issues.

Product Knowledge

Some staff members were noted for their knowledge and ability to assist customers effectively, while others were criticized for lacking product knowledge.

Overall Experience

Overall experiences varied significantly, with some customers expressing satisfaction and others indicating they would consider switching carriers due to poor service.
  • KG
    Kelly Ann Grigsby
    Dec 20, 2025
    1.0
    The customer service is horrible here !!!!! They let me stand there for 20 mins without even saying anything or greeting me ! I spend alot of money with these people! Just greet your customers when they come in and tell them hello il be with you in one minute . Gehzzzzzz
  • AC
    Alex Callighan
    Dec 3, 2025
    5.0
    Highly recommend Ubaid. He fixed my issue in just minutes. Thank you
  • LM
    louie madrigal
    Nov 12, 2025
    5.0
    The people were friendly and helpful
  • JJ
    Jay
    Oct 11, 2025
    2.0
    I recently visited a Verizon store for assistance with two services, and both took five times longer than expected to resolve. Unfortunately, one of the issues remains unresolved. Additionally, I noticed a couple of unpleasant interactions with other customers that seemed unnecessary. Overall, my experience was not as efficient as I had hoped, and I had better things to do.
  • MD
    Meriam Duke
    Sep 29, 2025
    1.0
    Why even have a store when you cannot fix my problem and I have to call customer service to hopefully get a solution. This is the kind of stuff that will make loyal customers move to a different company. We have been with Verizon for years!!! Now I'm shopping.

Frequently Asked Questions About Verizon

What are the Verizon Blue Springs store hours?

The Verizon store in Blue Springs is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Blue Springs?

The Verizon Blue Springs store is located at 901 Ne Coronado Dr, Blue Springs, MO 64014.