Verizon

3.9
350 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Blue Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
901 Ne Coronado Dr, Blue Springs, MO
64014, United States

Hours

Reviews

3.8
255 reviews
5 stars
142
4 stars
31
3 stars
23
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for rudeness and unhelpfulness.

Store Efficiency

Customers frequently report long wait times and inefficient service, with some issues remaining unresolved after visits.

Product Knowledge

Certain employees are noted for their expertise and ability to assist with technical issues, while others lack the necessary knowledge.

Store Experience

Experiences vary widely; some customers appreciate the friendly atmosphere and quick service, while others express frustration with the overall store experience.

Promotions and Offers

Customers have reported confusion and dissatisfaction regarding promotions, with some feeling misled about offers and pricing.
  • LM
    louie madrigal
    Nov 12, 2025
    5.0
    The people were friendly and helpful
  • JJ
    Jay
    Oct 11, 2025
    2.0
    I recently visited a Verizon store for assistance with two services, and both took five times longer than expected to resolve. Unfortunately, one of the issues remains unresolved. Additionally, I noticed a couple of unpleasant interactions with other customers that seemed unnecessary. Overall, my experience was not as efficient as I had hoped, and I had better things to do.
  • MD
    Meriam Duke
    Sep 29, 2025
    1.0
    Why even have a store when you cannot fix my problem and I have to call customer service to hopefully get a solution. This is the kind of stuff that will make loyal customers move to a different company. We have been with Verizon for years!!! Now I'm shopping.
  • DW
    darren wieglenda
    Sep 13, 2025
    5.0
    My old phone died. Verizon independence sold me a new one. It did not work. They sent me to the Blue Springs store. The Blue Springs store bent over backwards to help me. But we're limited by Verizon company policies. When I could finally turn that phone into the Independence store. I went to Blue Springs store to buy a new phone. With all the problems the Blue Springs store was great. Keep up the good work.
  • JO
    James O'Neal
    Aug 20, 2025
    1.0
    Worst service I have ever had went to get the internet so I could get sunday ticket free the sales man signed me up told me I was good to go they would send me a code by email to activate it never got the code went back to the store manager told me I signed up to late for the promotion I told the sales that was the only reason I wanted it was to get the sunday ticket free he told me I was good to go then today my son took his phone in with a cracked screen yes we have insurance on it the manager didn't even try to help him gave him a piece of paper call this number told him by get out of my store then they send him out to ward parkway to get his phone fixed when there is a repair store .4 miles from his home they spent 20 mins trying to sign him up for whole home insurance when he kept telling them no that the account was in my name not his so he didn't have the right to accept that and they just kept on going on so we are done with the high bills bad customer service and just there service all around getting worse

Frequently Asked Questions About Verizon

What are the Verizon Blue Springs store hours?

The Verizon store in Blue Springs is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Blue Springs?

The Verizon Blue Springs store is located at 901 Ne Coronado Dr, Blue Springs, MO 64014.