Visit our store at Blue Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, others reported rude and unhelpful interactions.
Store Efficiency
Several reviews highlighted long wait times and inefficient service, with some customers expressing frustration over unresolved issues.
Product Knowledge
Some staff members were noted for their knowledge and ability to assist customers effectively, while others were criticized for lacking product knowledge.
Overall Experience
Overall experiences varied significantly, with some customers expressing satisfaction and others indicating they would consider switching carriers due to poor service.
KG
Kelly Ann Grigsby
Dec 20, 2025
1.0
The customer service is horrible here !!!!! They let me stand there for 20 mins without even saying anything or greeting me ! I spend alot of money with these people! Just greet your customers when they come in and tell them hello il be with you in one minute . Gehzzzzzz
AC
Alex Callighan
Dec 3, 2025
5.0
Highly recommend Ubaid. He fixed my issue in just minutes. Thank you
LM
louie madrigal
Nov 12, 2025
5.0
The people were friendly and helpful
JJ
Jay
Oct 11, 2025
2.0
I recently visited a Verizon store for assistance with two services, and both took five times longer than expected to resolve. Unfortunately, one of the issues remains unresolved. Additionally, I noticed a couple of unpleasant interactions with other customers that seemed unnecessary. Overall, my experience was not as efficient as I had hoped, and I had better things to do.
MD
Meriam Duke
Sep 29, 2025
1.0
Why even have a store when you cannot fix my problem and I have to call customer service to hopefully get a solution. This is the kind of stuff that will make loyal customers move to a different company. We have been with Verizon for years!!! Now I'm shopping.
The Verizon store in Blue Springs is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Blue Springs?
The Verizon Blue Springs store is located at 901 Ne Coronado Dr, Blue Springs, MO 64014.
What brands of smartphones does Verizon Blue Springs offer?
Verizon Blue Springs offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Blue Springs?
Yes, you can schedule an in-store appointment online or via the My Verizon app to visit the Blue Springs store.
What delivery and pickup options are available for Verizon Blue Springs?
They offer in-store pickup, free 2-day shipping, express locker pickup, and same-day delivery in select areas.
What mobile plans and services does Verizon Blue Springs provide?
Verizon Blue Springs offers mobile plans, wireless internet plans, and voice plans for personal and business needs.
Does Verizon Blue Springs accept mobile NFC payments and debit cards?
Yes, Verizon Blue Springs accepts payments via mobile NFC, debit cards, and checks. They do not require cash only.
What nearby restaurants can I visit before or after shopping at Verizon Blue Springs?
Nearby restaurants include Olive Garden for Italian cuisine, Chick-fil-A for fast food chicken, Hawaiian Bros Island Grill for Hawaiian dishes, Burger King for burgers, Raising Cane's for chicken, and Panera Bread for coffee and bakery items.
Are there convenient places to grab coffee near Verizon Blue Springs?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy a beverage.
What nearby locations can help me with automotive or home improvement needs when visiting Verizon Blue Springs?
Nearby automotive services include Twister Trailers and Tool & Truck Rental at The Home Depot, which also offers home improvement supplies and home services.