Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Belton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
252 reviews
5 stars
146
4 stars
26
3 stars
15
2 stars
16
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were reported as rude and unhelpful.
Staff Performance
Several employees, particularly Bridget, Emilio, and Slade, were highlighted for their exceptional service, while others, including management, received criticism for poor customer interactions.
Store Experience
Customers reported long wait times and inconsistent service quality, with some expressing frustration over miscommunication and lack of support.
Billing Issues
Multiple reviews mentioned problems with billing, including unexpected charges and miscommunication regarding promotions and discounts.
Product Knowledge
While some staff demonstrated strong product knowledge and problem-solving skills, others were criticized for inadequate assistance and technical support.
- BDBethany DavisNov 9, 20251.0Order a new phone and needed help transferring our old phone to the new phone. The man “helping us” had no interest and kept saying we needed to go to UBreakIFix. We ended up going to UBreakIFix and they got it transferred over in 2 minutes and didn’t even charge us because there was nothing wrong with the phone, we just needed help. Very disappointed with Verizon that they didn’t want to take 2 min to help and we were the only people in the store with 4 employees doing nothing.
- JCJJ CozortOct 7, 20255.0Thank you Jacob for your assistance this morning…my phone went on tilt with non friendly apps and was interfering with my diabetes dexacom app…he was able to uninstall the apps not needed and it fixed my problem…a huge thank you from a Sr citizen that was needing help..Give this guy a raise for superb customer service!
- KRkent ryunSep 17, 20255.0HOME RUN...saved what I thought was evidence of a hacker!
- TQTopfh QuaggJul 30, 20255.0Bridget absolutely killed the game today. But here's the thing, I went in to replace my 3 year old case and walking out with a brand new phone and no extra charge. She was truly fantastic.
- SBSteve BrickerJul 29, 20255.0I ended up going to the Belton store after s very bad experience with the Harrisonville store. I was lucky and got Emillio he bent over backwards to help me. The whole staff in the store was pleasant and helpful.
Frequently Asked Questions About Verizon
What products does the Verizon store in Belton offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, and Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops.
What are the Verizon Belton store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store in Belton offer online ordering and in-store pickup?
Yes, you can order online and pick up your order in store, with options including free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon Belton store?
You can schedule an in-store appointment using the My Verizon app or visit the store's website to book your appointment.
What types of payment does Verizon Belton accept?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Does the Verizon Belton location offer free Wi-Fi to customers?
Yes, the Verizon store in Belton offers free Wi-Fi for customers.
What are some nearby places customers can visit before or after shopping at Verizon Belton?
Customers can visit Starbucks for coffee, Buffalo Wild Wings for dining, or Belton Marketplace - GameStop for games and entertainment near the Verizon store.
Are there dining options near the Verizon store in Belton?
Yes, nearby dining options include Jose Pepper's for Tex-Mex cuisine, McAlister's Deli for sandwiches, and Applebee's Grill + Bar for casual dining and sports bar atmosphere.
Where can I find other retail or entertainment stores close to Verizon Belton?
Nearby retail and entertainment stores include JOANN Fabric and Craft Stores for arts and crafts, Sears Hometown Store for appliances, and GameStop for video games and rentals.
How does the proximity of other businesses like Access Nail Salon and Hampton Chiropractic benefit customers visiting Verizon Belton?
Customers can conveniently plan to get beauty treatments at Access Nail Salon or health services at Hampton Chiropractic during their visit to the Verizon store, making it a one-stop trip.