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Brand Certified

Verizon

4.0
(256 reviews)

Business Details

1605 1st St S, Willmar, MN
56201, United States
(320) 403-2092

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Cellular Sales is Willmar’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Willmar connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
1605 1st St S, Willmar, MN
56201, United States

Hours

Reviews

4.0
256 reviews
5 stars
151
4 stars
39
3 stars
13
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like April, Anthony, and Carlos.

Long Wait Times

Numerous reviews highlighted long wait times for assistance, with some customers expressing frustration over delays and slow service.

Mixed Experiences

While many customers had positive interactions, others reported feeling misled or dissatisfied with the service, particularly regarding billing and insurance issues.

Store Environment

The store was noted for its pleasant atmosphere and recent renovations, although some customers mentioned a need for better seating and more staff.
  • DV
    Deb VanBuren
    2 days ago
    5.0
    Brianna was wonderful and made the experience so much more enjoyable as I upgraded to a new phone. Highly recommend.
  • BS
    Bruce Stahnke
    Feb 7, 2026
    5.0
    Awesome employee’s The veteran, and the apprentice. ( I recommend you give Brianna gainful employment).
  • SB
    Stephanie Barrera
    Feb 6, 2026
    5.0
    Very great customer service in store, very fun, outgoing, and knowledgeable as well as very helpful and found best deals!
  • DR
    Deb Ringler
    Feb 4, 2026
    1.0
    Beyond disappointed, I feel like we were totally scammed after my son was told the Verizon insurance we pay monthly would not exchange a less then a year old non working IPhone. So, as it is needed for work, he paid $700 or so to pay off this defective phone and purchased a new phone for a replacement. Then when I went to this store later to ask why insurance did not cover his phone I was told it would have if he could wait 7-10 days for a replacement. Sure everyone is willing to do that??? Then an additional extra phone service of $30+ per month was added to our bill for this same defective phone line as I was told in "Verizon math" it is a better deal. What?? Our new billing is now estimated to be over $100+ more per month as every additional service plus insurance (obviously an useless insurance) was added to every phone line, including the new defective phone line that no one will, or can, use. Certainly feel like we were lied to and deceived and will be telling others about this as well as looking at alternatives for our cell phone service.
  • LJ
    Lawrence jonet
    Jan 24, 2026
    5.0
    I went into the store with an inoperable iPhone. I was very pleased with my experience & the help I received. Was able to get a new phone that day! The salesman was Danny and he was extremely helpful and kind Throughout the process. He answered all the questions I had with a thorough knowledge of the technology. 10 out of 10 prefer this location over others.

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