Business Details
About
Health Care Clinics
CentraCare Urgency Center provides Emergency Medical Treatment for a wide range of illnesses, injuries and urgent medical conditions. We have a team of board-certified emergency physicians to meet your Urgent Care needs 365 days a year at our walk-in clinic. Common health concerns treated include Acute Injury Evaluation, Blood Clots, Broken Bones, Chest Pain, Dislocations, Sprains and Strains, Eye Pain and Injury, Fast-Onset Joint and Back pain, Head Injury, High Fever, Dehydration, Nausea or Vomiting, Pediatric Illness and Injuries, Pneumonia and other Infectious Problems, Pregnancy Bleeding and Cramping, Respiratory or Breathing Problems, Asthma, Lacerations and Stitches, Abdominal Pain, Headaches, Migraines.
Location
Hours
Reviews
2.8
151 reviews
5 stars
59
4 stars
6
3 stars
3
2 stars
11
1 star
72
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers reported dissatisfaction with the quality of care, citing misdiagnoses, lack of thorough examinations, and dismissive attitudes from staff.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding two hours, leading to frustration among patients.
Staff Attitude
Feedback indicated a mix of experiences with staff, with some praising friendly and caring interactions, while others reported rudeness and lack of empathy.
Communication Issues
Several customers expressed concerns about poor communication regarding their conditions and treatment plans, leading to confusion and dissatisfaction.
Accessibility and Efficiency
Patients noted issues with the registration process and overall efficiency, with some feeling that the urgent care did not operate as expected for an 'urgent' service.
- ABAnne BNov 4, 20251.0I took my special needs son who has a lot of health issues into the urgent care to be treated so we wouldn't be in the hospital. Did nothing, common cold, I explained it was more than that. Two days later in the ER. ER doctor told me to bring him to the ER when sick. They don't know how to treat a patient like him. Absolutely wonderful service given to him at St Cloud Centra Care Hospital!
- MMmahiOct 14, 20251.0Asked my girlfriend what shes allergic to and still prescribed her something that she’s allergic to without letting us know. Led to an ER visit. Thanks guys
- FFFaithOct 6, 20255.05 stars for Kendra. Really sweet nurse and overall amazing. I would definitely want her as a nurse again! 🩷🩷🩷🩷🩷 Cleaned my ears soo good! 😊
- JPjulie peabodySep 20, 20255.0Was sceptical as last visit to urgent care wasn't good. This time it was excellent. Very busy but went like clockwork. Nurse Kasey and Dr Lo were super. Had an EKG and she was excellent also. Great job to all and thank you
- KHKathleen HollermannAug 16, 20251.0I went to Centracare in June for dizziness and shortness of breath. The "doctor" I saw was focused on if I was pregnant even though I told him there was literally a 0% chance due to my husband's vasectomy. He still tested me. His other concern was anxiety. I was calm cool and collected. He was going to send me home with nothing. I said not even anything for my dizziness. Then he said are you dizzy when you tip your head up. I said yes. Then he gave a med for dizziness. Fortunately I can advocate for myself. Now in August. Dizziness is back. I refused to go to the ER or Urgent Care. I wanted a normal doctors appointment. I saw a doctor in Melrose who diagnosed me with Vertigo. It was a very easy lay down and tilt your head test. Thanks Dr. Gaslighting at Urgent Care your stupidity just cost me 2 days of work. The only other time I went to Urgent Care was for a broken finger. While bracing my finger my finger kept turning white. I kept mentioning it. Finally I had to get assertive and advocate for myself. They braced my finger a different way so my finger stopped turning white. I would have lost my finger. I broke my finger on a Sunday and was advised that if St. Cloud Orthopedics didnt call me by Wednesday to call them. Urgent Care didnt even send the referral until Wednesday. I went to a hospital in the cities Monday had my finger braced properly and was treated by an orthopedic specialist that Friday. When I got home from that Orthopedic specialist in the cities St. Cloud Orthopedics finally called. I laughed and said you are almost a week late. St. Cloud Ortho said they just recived the referal Wednesday. Don't got to this Urgent Care. Go to Alexandria or Maple Grove. A cashier at a burger joint could provide better medical care.
Frequently Asked Questions About CentraCare Urgency Center
What types of medical conditions does CentraCare Urgency Center treat?
CentraCare Urgency Center provides emergency medical treatment for a wide range of illnesses and urgent conditions including acute injuries, blood clots, broken bones, chest pain, sprains, eye injuries, high fever, pediatric illnesses, respiratory problems, and more.
What are the operating hours of CentraCare Urgency Center?
CentraCare Urgency Center is open daily from 9:00 AM to 9:00 PM.
Where is CentraCare Urgency Center located?
It is located at 1900 CentraCare Circle, St Cloud, MN 56303, USA.
Is an appointment necessary to receive care at CentraCare Urgency Center?
No appointment is necessary as CentraCare Urgency Center is a walk-in clinic available 365 days a year.
Who staffs the CentraCare Urgency Center?
The center has a team of board-certified emergency physicians available to meet urgent care needs.
How can I contact CentraCare Urgency Center?
You can reach CentraCare Urgency Center by phone at +1 320-229-5099.
Are there any nearby pharmacies for filling prescriptions after a visit?
Yes, the CentraCare - Plaza Pharmacy is located nearby for convenient prescription services.
What other medical services are available near CentraCare Urgency Center?
Nearby medical services include CentraCare Health Plaza, various obstetricians and gynecologists like Jennifer N. Martinson MD, Catherine A. Matuska MD, and pediatricians such as Geri N. Jacobson MD.
Is there a wellness program near CentraCare Urgency Center for ongoing health management?
Yes, Project BrainSafe is a nearby wellness program focused on health and medical wellness.
Where can I find more information about CentraCare Urgency Center online?
More information is available on their website at http://www.centracare.com/services/urgency-care/ and on their Facebook page.