Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Savage, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
365 reviews
5 stars
308
4 stars
13
3 stars2
2 stars5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Charlie, Dillon, and Sam providing exceptional service.
Sales Experience
While some customers had positive experiences with sales associates who offered helpful advice and deals, others reported feeling pressured or neglected during the sales process.
Store Management
There were mixed reviews regarding store management, with some customers noting a lack of attention to customers during busy times and others highlighting individual employees who went above and beyond.
Wait Times
Several reviews mentioned long wait times and issues with appointments not being honored, leading to frustration among customers.
Product Knowledge
Most customers found the staff to be knowledgeable about products and services, although there were a few instances where employees lacked specific information.
- RFRoger FergusonDec 31, 20255.0Charlie provided excellent service.
- KEKurt EricksonDec 12, 20255.0My salesperson was Dillon at the Savage location. He was patient and informative. He helped me get my new phone setup and made it all an easy and stress free experience.
- GVGeorgene VeseyDec 10, 20251.0The manager was more concerned about going out to lunch, ( at 11:30 ) than taking care of all the customers waiting in the lobby… Also another employee was too busy talking about politics and very unsettling dialogue. We were treated like second class citizens after being with Verizon for 20 years… we spent over 3 hours with a group of very self serving employees. The manager walked in and let all the employees know Hey guys I bought everyone Lunch….They went in back to eat lunch, instead of helping the customers out front waiting! When our sales person went in back…. He said it was to back up our phones! Too bad he forgot a phone and he smelled of onions after returning 20 minutes later. We ended up being over charged and leaving without and help!!! Only thing they were concerned about was the SALE!!! We ended up going to another Verizon store where they were Kind, helpful and very helpful. They didn’t get the sale, but the got CUSTOMERS for life.
- TSTimothy SwopeDec 5, 20255.0This Verizon store was fantastic. I worked with Samuel and Dillon. They were very professional and helpful. Easy to talk to and they talked to us like we were humans. The over-the-phone customer care service also was also very help. Sam helped us find additional deals and ways to make the plan better for us. He did this in ways that he did not need to or were not a required part of his time. When we sat with them they made you felt as if you were the only customer in the store and did not rush the process or over-push sales deals. We got incredible deals and discounts for our plan. It all ended up being a similar monthly cost as T-mobile. However, we got brand new phones and watches. You can also upgrade your phone later down the road. As T-Mobile seemly only offers deals worth while to new customers.
- NNNickNov 22, 20255.0I’ve had an iPhone X since 2018 and was dreading getting a new phone. I wasn’t sure how well all my old data, apps, and especially my work/security apps would transfer over. I was also switching from AT&T because of all the dead zones I kept hitting around Minnesota. In 30 minutes, I walked out with a new iPhone, my number transferred from AT&T with no issues, and all my important apps working and set up.. Super smooth experience and a huge relief. Highly recommend working with Charlie if you’re upgrading or switching carriers.
Frequently Asked Questions About Verizon
What products does Verizon in Savage, MN offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands can I find at the Verizon Authorized Retailer in Savage?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this location.
What are the regular store hours for Verizon in Savage, MN?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does this Verizon store offer in-store pickup for online orders?
Yes, this location offers in-store pickup services for your convenience.
What payment options are accepted at Verizon in Savage?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Savage provide free Wi-Fi to customers?
Yes, the store offers free Wi-Fi for customers while they shop or wait.
Is Verizon in Savage LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and provides an inclusive environment.
What nearby restaurants can I visit before or after shopping at Verizon Savage?
Nearby you can find Noodles & Company, Chipotle Mexican Grill, Taco Bell, and Green Mill Restaurant & Bar for a variety of dining options.
Are there any fitness centers near the Verizon store in Savage?
Yes, Club Pilates is located nearby for those interested in pilates and active life activities.
What coffee shops are close to the Verizon Authorized Retailer in Savage?
Tim Hortons is a nearby coffee shop where you can enjoy a coffee before or after your visit.