Verizon

4.6
387 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, 5G, smartphones, tablets, smart watches, 5G, WiFi, home internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola, small business, SMB

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Saint Louis Park, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5334 16th St.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Verizon
5334 16th St, Saint Louis Park, MN
55416, United States

Hours

Reviews

4.6
379 reviews
5 stars
320
4 stars
20
3 stars
10
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Bobby, Brody, and Nico for their exceptional service.

Efficiency

Customers frequently mention quick service and efficient problem-solving, with many reporting that their issues were resolved in a timely manner.

Store Environment

The store is noted for having a welcoming atmosphere, with many customers appreciating the professionalism and camaraderie among the staff.

Appointment Issues

Several customers reported frustrations with appointment scheduling, stating that appointments were not honored and wait times were excessively long.

Product Knowledge

Employees are recognized for their expertise in products and services, helping customers make informed decisions about their purchases.
  • CK
    Clayton Keim
    Nov 6, 2025
    5.0
    I was in the store about 2 months ago upgrading my old Verizon Samsung Galaxy, and Graham was really great to work with. He got me a really good deal on new phone and plan, and saved me a ton on adding a 2nd phone to my plan which I wanted. He was very experienced and knowledge which I really value. I've been going to this Verizon store since probably 2010, and they really are great there.
  • ZA
    Zac Abby
    Oct 31, 2025
    5.0
    I appreciated all the workers at this site but especially Luke who took time to understand the challenges I experienced with online customer service and made many things right that had been going wrong. He did more in an hour than online reps did in about 30 hours. He was also pleasant and respectful.
  • J1
    Jmjdog 1111
    Oct 15, 2025
    5.0
    Just got helped by John to get a upgrade. He was quick with his research, answers, and getting it switched. Personable too. Thanks John! The store had plenty of employees there too for quick assistance. However, chairs could use some work for comfortability lol.
  • KR
    Ken Rowe
    Oct 13, 2025
    5.0
    We purchased an iPhone 7 at the Verizon store. Alex was extremely helpful as we made this purchase. His 'can do' attitude, his knowledge,and his courtesy made this a great experience. I highly recommend shopping for a phone at this location.
  • AJ
    Alexandra Joan
    Oct 10, 2025
    5.0
    Nico was super friendly and helpful, as was everyone in the store that day. They helped me upgrade and solve a few problems seamlessly.

Frequently Asked Questions About Verizon

What types of products and services does Verizon Wireless Zone in Saint Louis Park offer?

Wireless Zone in Saint Louis Park offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including Verizon network coverage with 5G service for consumers and businesses.

What are the store hours for Verizon Wireless Zone in Saint Louis Park?

The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.