Verizon

3.5
777 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Saint Cloud for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3520 W Division St, Saint Cloud, MN
56301, United States

Hours

Reviews

3.5
549 reviews
5 stars
240
4 stars
102
3 stars
48
2 stars
32
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for being rude or unhelpful.

Sales Practices

Concerns raised about aggressive sales tactics and misleading information regarding promotions and pricing.

Wait Times

Long wait times reported by many customers, often leading to frustration and dissatisfaction.

Staff Competence

While some employees received high praise for their knowledge and assistance, others were noted for poor communication and lack of support.

Store Management

Negative feedback regarding store management's responsiveness and willingness to assist customers with issues.
  • AL
    Annie Loiselle
    Nov 3, 2025
    5.0
    Great experience upgrading my phone & will be going to this location from now on!
  • DP
    David Puchalla
    Oct 21, 2025
    5.0
    Quick Service, nice staff
  • UU
    Ultimate Undercoating
    Oct 8, 2025
    5.0
    Had a fantastic experience with Nick (and his co-worker I forget the name of). It was obvious they cared about me as a customer and not just the sale. It’s rare to find that kind of service in the sales sector. Would recommend both of these fine men to anyone that is looking to have a sales rep that cares about you. PS. They were also able to beat my current WiFi/cellular bill by roughly 20%, so it really was a no brainer for me!
  • DO
    Della Oyen
    Sep 19, 2025
    5.0
    Needed to replace my broken phone. Helped me pick out one within my budget.
  • JM
    Justin Moreau
    Sep 2, 2025
    1.0
    Waited over an hour and they couldn’t get their lives together. They are so slow and have poor communication skills. We left after 1.3hrs

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store in Saint Cloud?

You can find the latest 5G smartphones at the Verizon store including Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the Verizon store's hours of operation in Saint Cloud?

The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.