Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Saint Cloud for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
552 reviews
5 stars
242
4 stars
102
3 stars
48
2 stars
32
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for being rude or unhelpful.
Wait Times
Long wait times were frequently mentioned, with many customers expressing frustration over delays in service.
Sales Practices
Concerns were raised about aggressive sales tactics and miscommunication regarding promotions and charges.
Staff Knowledge
While some employees were noted for their competence and knowledge, others were criticized for lack of understanding of products and services.
Store Management
Negative feedback regarding store management's responsiveness and customer care, with some customers feeling dismissed.
- DSDiane Sherman3 days ago5.0Great service
- DWDeanna WinkelsJan 2, 20261.0Switched from T mobile a few months ago. It was a long process and it got messed up the first time where i could get about half of my texts on my new phone, but half the texts and all the phone calls were still going to my old t mobile phone. Not a big deal, got it fixed a few days later. I also switched my internet from midco to Verizon the same day. The cost was about half as much as midco which sounded great. It is much slower, even though they claim it's 5g. The service is constantly disconnecting from my devices and I have to retype the password every single time it does this on my TV, which happens several times daily, sometimes 5 times in 10 minutes then I just give up. Also there is no way to change the password to something easier to type or remember so that's a big inconvenience. However, the worst part about Verizon is that before I made my final decision about switching I asked for the accurate amount of my monthly bills. I was given papers and told what my exact amount would be every month, tax included. They promised that would be the monthly amount. They lied. They did not mention all the superfluous fees and surcharges they add for no reason on every device, adding an additional $35 to my bill. That's 25% higher than I was told, which is a pretty significant difference, and if I wasn't stuck in a contract now, I would switch back to t mobile and midco
- NCNichole ConroyDec 4, 20255.0Very helpful! We switched from AT&T and are so much happier with the service! And are bill went down tremendously!😊
- ALAnnie LoiselleNov 3, 20255.0Great experience upgrading my phone & will be going to this location from now on!
- DPDavid PuchallaOct 21, 20255.0Quick Service, nice staff
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store in Saint Cloud?
You can find the latest 5G smartphones at the Verizon store including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store's hours of operation in Saint Cloud?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does Verizon offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment at the Verizon Saint Cloud store?
Yes, you can schedule an in-store appointment online or use the My Verizon app to book your visit.
What types of products and services does the Verizon store in Saint Cloud provide?
The store offers business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet plans, and voice plans.
What payment methods are accepted at the Verizon store?
Verizon accepts check, debit cards, mobile NFC payments, and does not require cash only payments.
Does the Verizon Saint Cloud store have free Wi-Fi?
Yes, the Verizon store provides free Wi-Fi for customers.
Which nearby places can I visit after shopping at Verizon in Saint Cloud?
After shopping at Verizon, you can visit nearby places like Johnson Fitness & Wellness Store for sporting goods, Duck's Sports Bar & Grill for a meal or drinks, and CherryBerry Self-Serve Yogurt Bar for desserts.
Are there nearby transit or travel services close to the Verizon store?
Yes, Enterprise Rent-A-Car and Hertz Car Rental are nearby, making it convenient if you need rental vehicles while visiting Verizon.
What other mobile phone stores are near the Verizon store in Saint Cloud?
Nearby mobile phone stores include T-Mobile and the AT&T Store, providing alternative options for mobile and internet services in the area.