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Brand Certified

Verizon

3.5
(782 reviews)

Business Details

3520 W Division St, Saint Cloud, MN
56301, United States
(320) 240-1800

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Saint Cloud for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3520 W Division St, Saint Cloud, MN
56301, United States

Hours

Reviews

3.5
782 reviews
5 stars
372
4 stars
111
3 stars
59
2 stars
42
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for being rude or unhelpful.

Long Wait Times

Many customers reported long wait times, both in-store and on the phone, leading to frustration.

Billing Issues

Several customers expressed dissatisfaction with unexpected charges and billing discrepancies, indicating a lack of transparency.

Sales Practices

Some reviews highlighted aggressive sales tactics and misleading information regarding promotions, leading to customer dissatisfaction.

Staff Competence

While some employees received high praise for their knowledge and assistance, others were noted for poor service and lack of understanding of procedures.
  • NA
    NOR676767 Ahmed
    Feb 11, 2026
    5.0
    Good service cellphone & high speed Internet.
  • DS
    Diane Sherman
    Jan 9, 2026
    5.0
    Great service
  • DW
    Deanna Winkels
    Jan 2, 2026
    1.0
    Switched from T mobile a few months ago. It was a long process and it got messed up the first time where i could get about half of my texts on my new phone, but half the texts and all the phone calls were still going to my old t mobile phone. Not a big deal, got it fixed a few days later. I also switched my internet from midco to Verizon the same day. The cost was about half as much as midco which sounded great. It is much slower, even though they claim it's 5g. The service is constantly disconnecting from my devices and I have to retype the password every single time it does this on my TV, which happens several times daily, sometimes 5 times in 10 minutes then I just give up. Also there is no way to change the password to something easier to type or remember so that's a big inconvenience. However, the worst part about Verizon is that before I made my final decision about switching I asked for the accurate amount of my monthly bills. I was given papers and told what my exact amount would be every month, tax included. They promised that would be the monthly amount. They lied. They did not mention all the superfluous fees and surcharges they add for no reason on every device, adding an additional $35 to my bill. That's 25% higher than I was told, which is a pretty significant difference, and if I wasn't stuck in a contract now, I would switch back to t mobile and midco
  • NC
    Nichole Conroy
    Dec 4, 2025
    5.0
    Very helpful! We switched from AT&T and are so much happier with the service! And are bill went down tremendously!😊
  • AL
    Annie Loiselle
    Nov 3, 2025
    5.0
    Great experience upgrading my phone & will be going to this location from now on!

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store in Saint Cloud?

You can find the latest 5G smartphones at the Verizon store including Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the Verizon store's hours of operation in Saint Cloud?

The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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