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Brand Certified

Verizon

4.5
(233 reviews)

Business Details

(320) 202-1505
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Saint Cloud, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4101 W Division St, Saint Cloud, MN
56301, United States

Hours

Reviews

4.5
233 reviews
5 stars
191
4 stars
13
3 stars
8
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees like Sergio and Umer received high praise for their helpfulness, while others like Vince faced significant criticism for misleading practices.

Knowledgeable Staff

Many customers noted the staff's knowledge and ability to assist with technical issues and product information, particularly highlighting employees like Sergio and Lucas.

Billing Issues

Numerous reviews mentioned confusion and dissatisfaction regarding billing practices, with several customers feeling misled about charges and promotions.

Store Experience

The store environment received positive feedback for being friendly and welcoming, although some customers reported long wait times and inadequate staffing.
  • JC
    Jacquelyn Chandler
    5 days ago
    5.0
    Very good people go out of their way for you.
  • TH
    Timothy Hutt
    Feb 13, 2026
    5.0
    I had a fantastic experience at this Verizon location thanks to Adam. He made the entire process completely seamless, answered every single one of my questions, and was incredibly thorough. Management should know they have an outstanding employee in Adam—he truly goes above and beyond for his customers!
  • NP
    Nola Prokott
    Jan 31, 2026
    5.0
    Excellent employee. Helped me out and got a new phone,works great
  • WP
    We the People
    Jan 2, 2026
    5.0
    Got it done painlessly
  • MK
    Morgan Kruger
    Dec 22, 2025
    5.0
    super quick and easy process!

Frequently Asked Questions About Verizon

What products does Verizon at 4101 W Division St offer?

Verizon offers wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection.

What brands can I find at this Verizon store?

You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate and Otterbox.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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