Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Saint Cloud, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Mixed experiences with customer service; some employees like Sergio and Umer received high praise for their helpfulness, while others like Vince faced significant criticism for misleading practices.
Knowledgeable Staff
Many customers noted the staff's knowledge and ability to assist with technical issues and product information, particularly highlighting employees like Sergio and Lucas.
Billing Issues
Numerous reviews mentioned confusion and dissatisfaction regarding billing practices, with several customers feeling misled about charges and promotions.
Store Experience
The store environment received positive feedback for being friendly and welcoming, although some customers reported long wait times and inadequate staffing.
JC
Jacquelyn Chandler
5 days ago
5.0
Very good people go out of their way for you.
TH
Timothy Hutt
Feb 13, 2026
5.0
I had a fantastic experience at this Verizon location thanks to Adam. He made the entire process completely seamless, answered every single one of my questions, and was incredibly thorough. Management should know they have an outstanding employee in Adam—he truly goes above and beyond for his customers!
NP
Nola Prokott
Jan 31, 2026
5.0
Excellent employee. Helped me out and got a new phone,works great