Verizon

4.4
219 reviews
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Business Details

102 20th St Se, Rochester, MN
55904, United States
(507) 206-4141
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rochester, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
102 20th St Se, Rochester, MN
55904, United States

Hours

Reviews

4.5
215 reviews
5 stars
179
4 stars
8
3 stars
1
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, with several specific employees receiving commendations for their service.

Staffing Issues

Multiple reviews highlighted concerns about understaffing, leading to long wait times and poor service experiences.

Mixed Experiences

While many customers had positive interactions, some reported frustrating experiences, particularly with data transfers and service issues.

Store Environment

Customers appreciated the friendly atmosphere and cleanliness of the store, although some noted distractions and busy conditions.
  • WP
    William Pearson
    Dec 14, 2025
    4.0
    Fast and friendly service.
  • RR
    runedswords
    Dec 6, 2025
    5.0
    DJ and Andy was a great help, covered all the basis and helped me with all of my issues
  • AN
    Andrew Novotny
    Nov 12, 2025
    5.0
    Robert is absolutely fantastic and would be my go to for phone upgrades and extra services he really knows what he's talking about and is very helpful.
  • PK
    Paula Kuisle
    Jul 19, 2025
    5.0
    Omar and DJ were a great team.
  • NO
    Nancy Oldenburg
    Aug 6, 2023
    5.0
    Clifford was very friendly, kind and patient. I was very happy that he was able to offer such fantastic deals for my IPhone 14 and I also purchased an IPad because he made me aware of the great deal I would get by purchasing the phone and IPad. I spent a lot of time in the store and it was a great experience. I would definitely feel comfortable going to him with any additional questions I might have. I highly recommend going to Clifford for your purchase.
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Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Rochester, MN?

The Verizon store offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection products.

What brands are available at this Verizon retailer?

This Verizon authorized retailer carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate and Otterbox.