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Verizon

4.6
(520 reviews)

Business Details

1700 N Broadway, Rochester, MN
55906, United States
(507) 405-3730
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Rochester, MN. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1700 N Broadway, Rochester, MN
55906, United States

Hours

Reviews

4.6
520 reviews
5 stars
445
4 stars
22
3 stars
5
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Michael, Nick, and Derek.

Sales Experience

Several reviews highlighted a positive sales experience, with staff providing clear explanations and assistance in selecting the right products and plans.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with inexperienced staff and issues related to appointments and service delays.

Efficiency

Customers appreciated the quick service and efficiency in resolving issues, with many noting that their transactions were completed faster than expected.
  • BE
    Bob Erickson
    Feb 5, 2026
    4.0
    Came in shortly after opening, only one person on floor…loooong wait.
  • CF
    Clayton & Carole Ferrier
    Jan 29, 2026
    5.0
    Nick was very helpful and courteous.
  • MO
    Midwestwalkby O
    Jan 27, 2026
    5.0
    Great service but the headset there i bay it those not conecting my phone damn i take it back may be i get the right 1
  • CW
    Carrie N. Wagner
    Jan 24, 2026
    2.0
    Salesman was very pushy, and I found it to be a stressful experience. Not looking forward to when I have to replace my phone. Hopefully a different Verizon store gives me a better experience at that point.
  • KL
    Katie Lusk
    Jan 18, 2026
    5.0
    Great customer service! Helpful and very knowledgeable and fast service

Frequently Asked Questions About Verizon

What products and services does the Verizon store in Rochester offer?

The Verizon store offers wireless devices including phones, tablets, smartwatches, accessories, new lines, upgrades, and device protection services.

What are the store hours for this Verizon location?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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