Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Rochester, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
502 reviews
5 stars
428
4 stars
21
3 stars5
2 stars5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Michael, Nick, and Micah.
Efficiency
Many reviews highlighted the quick and efficient service, with several customers noting that their phone upgrades and setups were completed in a timely manner.
Professionalism
Staff demonstrated professionalism and patience, especially when dealing with customers who had questions or were unfamiliar with technology.
Positive Experiences
Numerous customers reported having fantastic experiences, often mentioning that they would return to the store for future needs.
Training Issues
Some reviews pointed out concerns about the training of newer employees, indicating that inexperienced staff could lead to frustrating experiences for customers.
- CNCarol Noonan2 days ago5.0Great detail given to customer by knowledgeable agent, very patient as I am not a tech, professional.
- BMBenjamin MostekNov 16, 20255.0Thanks nick, will be back for sure!
- BOBrad OlsenNov 11, 20255.0I felt like I was treated very well. The man that helped me was honest with me as far as I know very informative very helpful. When I ask questions he didn’t hesitate to answer. I hope he will work there for a long time. He’s good with people.
- ECEric ChristiansNov 9, 20255.0Derek did a wonderful job of upgrading my son and my phone today. Polite, sociable, and took the extra time to explain everything to us.
- HCHeather CNov 8, 20255.0Derek did an amazing job getting me switched from T-Mobile to Verizon. Was very helpful and knowledgeable. Made the whole process smooth and easy. As well as Trevor and Nick made the whole experience fun and exciting.
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Rochester offer?
The Verizon store offers wireless devices including phones, tablets, smartwatches, accessories, new lines, upgrades, and device protection services.
What are the store hours for this Verizon location?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the Verizon store in Rochester located?
The store is located at 1700 N Broadway, Suite 120, Rochester, MN 55906, United States.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
Are there any nearby places where I can visit before or after shopping at the Verizon store?
Nearby places include Farmers Insurance - Michelle Broadwater Gappa for insurance needs, Rochester Recreation Center for sports and recreation, and CRISP & GREEN - Rochester for healthy dining options.
Is there a place near Verizon where I can get legal assistance in Rochester?
Yes, Legal Assistance of Olmsted County and Ohly Law Office are nearby providers for legal services.
Are there any nearby entertainment or nightlife options close to the Verizon store?
Yes, La Texana Nightclub and Shopping US provide options for nightlife and dining in the area.
Does the Verizon Rochester location offer any environmental services?
Yes, the store has electronics recycling services available for customers.
How can I contact the Verizon store or get more information online?
You can call the store at +1 507-405-3730 or visit their website at https://victra.com/stores/mn-rochester-broadway. You may also email Info@victra.com for inquiries.