Drove 45 min from Austin and when I arrived they were not accepting walk-ins
MP
Michelle Perkins
Jan 5, 2024
1.0
Horrible communication. Waste and time and effort.
I went in to make an appointment to get back camera lens fixed. Got told I have to wait for the part to come in. Waited and waited, called back and got told they didn’t have any transaction from me and had to figure that out. Got told I would be kept up to date when the part is in. Finally called them again and was told “oh yeah, it’s in” so I make an appointment. Just went in for that appointment and was informed my part was returned due to how long I waited for an appointment. I was never contacted via phone nor email about the part being in, and was only sent survey emails about the service (prior to even getting anything done).
Had to ask about a refund to be given.
I also had to have today off of work to make this appointment that now has been canceled…
BN
brandon nelson
Aug 21, 2017
1.0
Horrible they sent me to a main office with someone who doeant speak english and they had no answers for me. I rhought this was local geek squad but apparently not
TJ
Todd Johnson
Jan 6, 2017
1.0
If you ever need a case study demonstrating what offshore call center, and automated greetings get you, call the geek squad in Rochester. After 15 minutes of being transferred around the nation and around the world I was left with, " call the store locally " which is exactly what I did to begin with. Shame on Best Buy!
What services does Geek Squad at Best Buy in Rochester provide?
Geek Squad offers tech repair, setup, and support services for various electronics including cell phones, computers, and appliances. You can schedule service in-store or online.
What are the Geek Squad store hours at 4050 Hwy 52 N in Rochester?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a tech repair or support service with Geek Squad?
You can schedule your service either by visiting the store directly at 4050 Hwy 52 N, Rochester, MN, or online through their website.
What is the contact number for Geek Squad in Rochester?
You can reach Geek Squad at +1 507-281-5855 for any inquiries or to schedule service.
Where is Geek Squad located in Rochester?
Geek Squad is located inside Best Buy at 4050 Hwy 52 N, Maplewood Square, Rochester, MN 55901.
Are there any promotions or deals available at Geek Squad in Rochester?
Yes, Geek Squad currently features Black Friday Deals which you can check out through their Best Buy store page online.
What nearby places can I visit when I go to Geek Squad at Maplewood Square?
Nearby places include the At-Home Fertility Clinic, Apollo Liquor, and Xaviers Treasure jewelry store. These spots provide options for health, shopping, and dining around your visit.
Is there a place to eat near Geek Squad on Hwy 52 N?
Yes, you can enjoy a meal at several nearby restaurants like Papa Murphy's Take 'N' Bake Pizza and Pancheros Mexican Grill, both located close to Geek Squad.
Are there any fitness or recreation centers near the Geek Squad location?
Northgate Health Club and X-Golf Rochester are nearby and offer gym, massage, and golf activities you might visit before or after your tech service appointment.
Can I find related electronics or repair services near Geek Squad at Best Buy?
Yes, Best Buy itself is adjacent to Geek Squad providing electronics and appliances, and AutoZone Auto Parts is close by for automotive parts and repairs.