Geek Squad

3.1
37 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4050 Hwy 52 N, Rochester, MN
55901, United States

Hours

Reviews

3.1
37 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
2
1 star
15
  • EB
    Eric Bobak
    Jun 17, 2025
    1.0
    Drove 45 min from Austin and when I arrived they were not accepting walk-ins
  • MP
    Michelle Perkins
    Jan 5, 2024
    1.0
    Horrible communication. Waste and time and effort. I went in to make an appointment to get back camera lens fixed. Got told I have to wait for the part to come in. Waited and waited, called back and got told they didn’t have any transaction from me and had to figure that out. Got told I would be kept up to date when the part is in. Finally called them again and was told “oh yeah, it’s in” so I make an appointment. Just went in for that appointment and was informed my part was returned due to how long I waited for an appointment. I was never contacted via phone nor email about the part being in, and was only sent survey emails about the service (prior to even getting anything done). Had to ask about a refund to be given. I also had to have today off of work to make this appointment that now has been canceled…
  • BN
    brandon nelson
    Aug 21, 2017
    1.0
    Horrible they sent me to a main office with someone who doeant speak english and they had no answers for me. I rhought this was local geek squad but apparently not
  • TJ
    Todd Johnson
    Jan 6, 2017
    1.0
    If you ever need a case study demonstrating what offshore call center, and automated greetings get you, call the geek squad in Rochester. After 15 minutes of being transferred around the nation and around the world I was left with, " call the store locally " which is exactly what I did to begin with. Shame on Best Buy!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Rochester provide?

Geek Squad offers tech repair, setup, and support services for various electronics including cell phones, computers, and appliances. You can schedule service in-store or online.

What are the Geek Squad store hours at 4050 Hwy 52 N in Rochester?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.