Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,337 reviews
5 stars
1,159
4 stars
570
3 stars
278
2 stars
103
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpful and knowledgeable staff, others reported poor service and lack of assistance.
Product Availability
Many customers noted that the store often has low stock and limited merchandise options, leading to frustration when items are unavailable.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including delays and lack of communication regarding order status.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
Online Experience
While some customers had good experiences with online ordering, many expressed frustration with the inability to reach store staff by phone and issues with order fulfillment.
- HKHannah Knudson3 days ago5.0I was clueless as to what I was looking for. Logan helped me find a set of monitors that perfectly fit my needs to work from home and were compatible with the mount I was gifted. He helped me find a docking station that fit all the accessories I had and some items for cord management. I would highly recommend stopping by with any questions! He was so so helpful!
- JMJordan MattNov 12, 20254.0I forgot to order a Ring Alarm online and they came in clutch. They were the only place in town that had them for sale. Thank you.
- GGGlen GrimmOct 29, 20255.0Clean parking lot, clean and organized store, along with two different associates asking me if they could help me within a minute of entering the store, plus the had the item I needed in stock!
- AVAlex VolobOct 25, 20254.0Bought a laptop here. They do their best to provide great customer service. Most are knowledgeable enough. The young bucks have a couple years to go to be able to answer the tougher questions
- LSLynn SibertOct 22, 20251.0Absolutely the worst service ever! I received a store credit for a printer that would not connect to my internet. When I tried to use it for an item they advertised, it wouldn't work. Told I have to go back to the store and it probably was not activated. Couldn't talk to someone in the Rochester store. So much hassle, so much run around, so much lack of service and responsibility. Never will use them again.
Frequently Asked Questions About Best Buy
What is the address of Best Buy in Rochester, MN?
Best Buy is located at 4050 Hwy 52 N, Maplewood Square, Rochester, MN 55901.
What are the regular store hours for Best Buy Rochester?
Best Buy Rochester is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Rochester offer curbside pickup?
Best Buy Rochester offers curbside pickup for customer convenience.
Can I get service repairs at Best Buy Rochester?
Yes, Best Buy Rochester offers service and repair options through their Geek Squad team.
Is Best Buy Rochester wheelchair accessible?
Yes, Best Buy Rochester has a wheelchair accessible entrance.
What types of products can I find at Best Buy Rochester?
You can shop TVs, computers, appliances, and more electronics at Best Buy Rochester.
What payment methods are accepted at Best Buy Rochester?
Best Buy Rochester accepts debit cards and checks, and does not require cash only payments.
Are appointments required to shop at Best Buy Rochester?
No, appointments are not required to shop at Best Buy Rochester; in-store shopping is available.
What nearby dining options are available around Best Buy Rochester?
Nearby dining includes Papa Murphy's Take 'N' Bake Pizza and Pancheros Mexican Grill, perfect for a meal before or after your shopping trip.
What nearby health and wellness services are near Best Buy Rochester?
You can find nearby health services such as At-Home Fertility Clinic and OnlyBypass, as well as beauty salons like Modern Looks Salon Spa and Pixie Nails.