Verizon

4.8
924 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Plymouth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2700 Annapolis Cir N.

Details

  • Curbside pickupNot available

Location

Verizon
2700 Annapolis Cir N, Plymouth, MN
55441, United States

Hours

Reviews

4.8
912 reviews
5 stars
853
4 stars
13
3 stars
11
2 stars
2
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting employees like Urvish and EJ.

Service Issues

Some customers reported significant issues with phone activations and billing, leading to frustration and dissatisfaction.

Store Experience

Overall, the store atmosphere and service speed were positively noted, with many customers appreciating the quick and efficient assistance.

Product Knowledge

Staff demonstrated strong product knowledge, helping customers with phone setups and providing clear explanations.
  • KK
    Ka
    Dec 31, 2025
    5.0
    Highly recommend to come here for a stress free experience. They are able to help out and are patient. Staffs are knowledgeable and if your around this area, this store wont disappoint you
  • HJ
    Hannah Jaeger
    Dec 30, 2025
    5.0
    Very nice and helpful staff. HIGHLY recommend this store!
  • SR
    Susan Ramsey
    Dec 30, 2025
    5.0
    That Ej has been the most helpful and knowledgeable customer service rep I’ve dealt with. Highly recommended!
  • JG
    Julie Gann
    Dec 27, 2025
    5.0
    Urvish was super helpful in getting my daughter set up to study abroad with the right phone plan. Thank you!
  • ZN
    Zack Navratil
    Dec 9, 2025
    1.0
    This store sold me a phone that was still owned by the company General atomics (defense contractor) The verizon employee didn't realize it till after he transferred all of my data over to the phone. At this point I can't get into the phone, the Verizon store threw up their hands and said we can't do anything and to go to Apple. Apple can't do anything either. General atomics can't do anything as well. I am now more than 2 weeks into this ordeal have been on the phone for 12+ hours with Verizon, talked to 30 different people that all try to tell me to do the same thing the last person told me that didn't work. Blah blah blah I could go on with how comically insane this has been but the best part out of all of it. I HAD TO PAY FOR THIS PHONE THAT DOESNT WORK AND THEY WONT LET ME RETURN IT BECAUSE MY DATA IS STILL ON IT!

Frequently Asked Questions About Verizon

What is Wireless Zone, Verizon Authorized Retailer in Plymouth known for?

Wireless Zone in Plymouth is your one-stop shop for phones, wireless services, and accessories, offering Verizon network coverage including 5G service, for both consumers and businesses.

What are the opening hours of Wireless Zone at 2700 Annapolis Cir N?

Wireless Zone is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.