Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Plymouth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2700 Annapolis Cir N.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
890 reviews
5 stars
832
4 stars13
3 stars11
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Urvish, EJ, and Dominique.
Technical Support
While most reviews highlighted effective problem-solving, one customer reported a negative experience with a staff member who dismissed their technical knowledge.
Efficiency
Customers appreciated the quick service and efficient setup processes, often noting that they were in and out with their new devices in a timely manner.
Professionalism
Several reviews commended the professionalism of the staff, particularly in handling customer inquiries and providing clear explanations.
Store Environment
The store was described as welcoming and pleasant, contributing to a positive overall experience for many customers.
- SRSami RoseNov 4, 20251.0I have no idea who the general manager is here, but I have never been screwed over by someone this badly in my life. How does a bill go from $270 to $500 a month. Phones added to my account I have no physical possession of. I am soo beyond pissed off and I will be going to corporate on this and turning things over to the BBB.
- MLMarsha LeFevreOct 24, 20255.0I upgraded my phone at Verizon in Plymouth. I worked with a young man named Dom. He helped me with the initial upgrade and transferred all my info to the new phone. There were some issues transferring the emails as I had over 20,000. Dom spent a great deal of time with me - he was very patient -he helped me with numerous questions- he explained everything to me - and I highly recommend him to anyone needing anything at Verizon!!
- NKNate KeislingOct 21, 20251.0Phone was intermittently unable to activate cell service for no apparent reason. I tried all the obvious stuff (cycling data on and off, checking for carrier updates, restarting the phone) but the young guy working here wouldn’t let me get a word in edgewise, ignoring all my diagnostics and treating me like I was completely tech illiterate. He did not once give a technical explanation that was remotely true. Highlights include: “Apple kicks you off your cell service when it does automatic updates” “Apple is doing a bunch of automatic background hot-fixes just give it a few hours” “Your phone is just disconnecting from cellular data because you’re on the wifi” He also grabbed the phone out of my hand without asking while I was showing him the problem, insisting that I was apparently screwing up the daunting task of turning airplane mode on and back off again, presumably because it didn’t instantly fix the issue like he expected. He then proceeded to start flying around settings menus with the phone held out of my sight. Very unprofessional. I had recognized the issue as an eSIM problem from the jump and just wanted their help quickly disconnecting and reestablishing my eSIM; classic “turn it off and back on.” Big Guy here rudely shut me up with “that wont do anything its all the same numbers” and sent me on my way, insisting it was an Apple/iOS problem. Five minutes in an online Verizon support chat and my eSIM had been erased and reconnected, and low and behold… the problem went away. Come here if you like being patronized by kids who have no clue what they’re talking about!
- DDDylanOct 12, 20255.0Urvish was extremely helpful and made my experience painless. He’s a great guy and made everything very easy to understand and quick.
- JBJake BOct 9, 20255.0Dom is the best
Frequently Asked Questions About Verizon
What is Wireless Zone, Verizon Authorized Retailer in Plymouth known for?
Wireless Zone in Plymouth is your one-stop shop for phones, wireless services, and accessories, offering Verizon network coverage including 5G service, for both consumers and businesses.
What are the opening hours of Wireless Zone at 2700 Annapolis Cir N?
Wireless Zone is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Which brands and products does the Verizon store in Plymouth offer?
They offer brands such as Apple, Samsung, Google, Motorola, LG, and accessories like phone cases, chargers, Bluetooth headphones, as well as smartphones, tablets, mobile hotspots, and connected smartwatches.
Does Wireless Zone in Plymouth provide in-store pickup services?
Yes, Wireless Zone offers in-store pickup services for your convenience.
Can I schedule an appointment or check current deals for Wireless Zone in Plymouth online?
Yes, you can schedule an appointment at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
How can I contact the Wireless Zone Verizon store in Plymouth?
You can contact the store by phone at +1 763-557-1600 or visit their Facebook page at https://www.facebook.com/100652178547794.
What services are available at Wireless Zone in Plymouth?
Services include bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon Wireless plans, prepaid options, total mobile protection, and in-store pickup.
What nearby places can I visit alongside Wireless Zone in Plymouth?
Nearby you can visit Christopher J Salon for beauty services, FedEx Office for printing and shipping, and Solos Pizza Cafe for dining options.
Are there fitness centers near the Verizon Wireless Zone in Plymouth?
Yes, there are several fitness options nearby including StretchLab, Orangetheory Fitness Plymouth, and Mad Dog FIT Club - Plymouth.
Where can I grab a coffee or quick meal near Wireless Zone in Plymouth?
Caribou Coffee and Starbucks offer coffee and cafe options nearby, while McDonald's and Jimmy John's provide fast food restaurants close to the store.