Verizon

4.7
611 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Pine City, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1300 Northridge Ct Nw.

Details

  • Curbside pickupNot available

Location

Verizon
1300 Northridge Ct Nw, Pine City, MN
55063, United States

Hours

Reviews

4.8
608 reviews
5 stars
552
4 stars
18
3 stars
7
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Matt, Todd, and Sara, received high praise for their helpfulness, friendliness, and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to resolve issues effectively.

Mixed Experiences

While many reviews were positive, there were some complaints about service failures and unresolved issues, particularly regarding phone setups.

Store Environment

The store was described as welcoming and pleasant, contributing to a positive shopping experience.
  • BN
    Barb Nascene
    4 days ago
    5.0
    We recently went to the Pine City Verizon and we were pleasantly surprised. In the past, the service hasn’t been that great. We were helped by Matthew Yerke and he did a fantastic job at explaining the plans and services. He even went to another location to pick up a phone color that we wanted. He is awesome! I highly recommend you go see him for your phone needs!
  • MB
    Mike Bortz
    Dec 29, 2025
    5.0
    Matt was great, very helpful and knowledgeable!
  • TC
    Tyler Cavallin
    Dec 12, 2025
    5.0
    Matt and Sami were very helpful and friendly, they were very easy to work with and got me a great deal on a device upgrade. In and out in no time!
  • SS
    Scott Swanson
    Dec 10, 2025
    5.0
    I brought my sons cell phone in to upgrade and Verizon transferred my phone to the new phone not my son, then after it was realized the wrong phone got transferred to employee was not able to undo the mistake called the supervisor to undo it. This did not fix the problem. I returned the following day when the supervisor was in the office and told me he can’t fix the problem now I was told by Verizon I have to drive to Minneapolis to get this corrected. I am not happy with this at all. After my first review, it was brought to the management at Verizon. They immediately contacted me set up my personal meeting and fixed my problem. The management and the people at this Verizon store clearly care about taking care of issues and solving problems I will continue going to the store here in the future my hats off to the staff
  • MK
    Michael Kiminski
    Dec 1, 2025
    5.0
    I left my phone on the roof of the car and it fell off going 50 mph. The phone was destroyed so they couldn’t even get into it to retrieve any of my info. I didn’t remember my Apple ID or password. Sami at the Pine City Verizon store was so helpful and patient with the whole situation. It took a few days for Apple to finally recognize me and release all of my information. Sami helped me to get everything just right and took the time to make me feel comfortable with it all. She set up my new phone and I could not be more grateful for all of her help. I would definitely ask for her if I need anything again.

Frequently Asked Questions About Verizon

What wireless services does Verizon Pine City offer?

Verizon Pine City offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and Verizon network coverage including 5G service for both consumers and businesses.

What are the store hours for Verizon in Pine City?

Verizon in Pine City is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.