Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,101 reviews
5 stars
1,718
4 stars
724
3 stars
303
2 stars
96
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some found staff helpful and knowledgeable, while others reported long waits and unhelpful employees.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were out of stock.
Geek Squad Issues
Numerous complaints regarding Geek Squad services, including poor repair experiences and lack of effective communication.
Store Atmosphere
The store environment received mixed reviews; while some appreciated the cleanliness and organization, others felt employees were disengaged and unapproachable.
Pricing and Deals
Customers generally found competitive pricing and good deals, often comparing favorably to online options.
- EBEvelyn Burns1 day ago5.0Great door greeting. Right when i walked in I was greeted and asked if I needed help locating anything. Which I did. Pointed me to the right direction
- ARAlan RathsNov 15, 20255.0The day I was here i was pleasantly surprised. Staff was very friendly and eager to help. Hope they keep it up. Austin at the Geek Squad area was very helpful in helping with a computer and iphone issue.
- JFJohn FosterNov 12, 20251.011-12-25-on 11-10-25 I purchased a large TV along with delivery & install services. I was told on 11-10 that the delivery & install team would call me in the morning of 11-11 to set a time range for this delivery and install. On 11-11 I received a text message that stated that their arrival range was between 7am & 7pm along with a link that stated "as soon as the route for the day starts, I will be updated with a narrower delivery & install range. This never happened so at 3:15pm I called the posted 800 number and was told that this delivery would likely not happen on 11-11 and she wanted me to set another date for delivery and install. I asked if I would be expected to stay home for another entire day. She did not have any info on this issue, so I asked her to have someone call me who could answer this question. 11-13-25-This just keeps getting better. Now Best Buy has rescheduled this delivery and install for 11-17-2025 for between 7am & 7pm without my input. I have appointments throughout this day that I will not be able to reschedule. I keep asking for a call and I get nothing but an automated schedule set without my permission or input. Best Buy please call me so I can decide with all of this real data who I should do business with. I do not have any social media accounts that I can send Best Buy a private message on. I am in the Best Buy system as a member of your Total program.
- MEmegan editsNov 7, 20253.0Best Buy is such a wonderful company, however the man at the host stand, Joel, was so disappointing. He acted like we were a burden and was just irritated the whole time. Train your employees better!!!
- BEBrett ElliottNov 6, 20255.0Excellent customer service. The employee was very quick to ask if I needed assistance and immediately took me to the area which had the product I needed.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Oakdale offer?
Best Buy in Oakdale offers TVs, computers, appliances, and more with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy Oakdale?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Oakdale provide in-store and curbside pickup options?
Yes, Best Buy Oakdale offers both in-store pickup and curbside pickup services.
Is the Best Buy Oakdale location wheelchair accessible?
Yes, Best Buy Oakdale has a wheelchair accessible entrance.
Does Best Buy Oakdale offer repair services?
Yes, the store offers service repair support.
What payment methods are accepted at Best Buy Oakdale?
Best Buy Oakdale accepts payment by debit card and checks; it does not require cash-only payments.
Are appointments required for services at Best Buy Oakdale?
No, appointments are not required for services at this location.
Which nearby stores can customers visit before or after shopping at Best Buy Oakdale?
Customers can visit nearby stores such as Burlington for clothing, HomeGoods for furniture and home goods, and Guitar Center for musical instruments and music products.
Are there dining options near Best Buy Oakdale for customers to enjoy?
Yes, nearby dining options include Olive Garden for Italian cuisine, Red Lobster for seafood, and Five Guys for fast food burgers.
What nearby services might be useful to Best Buy Oakdale customers?
Customers can access nearby services such as Geek Squad for electronics support, Experts Garage Door Repair Installation Process for garage doors, and FlowFit Yoga and Fitness for wellness activities.