Verizon

4.8
651 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, 5G, smartphones, tablets, smart watches, 5G, WiFi, home internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola, small business, SMB

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, North Branch, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5466 Saint Croix Trl.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Verizon
5466 Saint Croix Trl, North Branch, MN
55056, United States

Hours

Reviews

4.8
641 reviews
5 stars
597
4 stars
21
3 stars
5
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Nathan, Shelby, and Brett for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service they received, with many mentioning that their phone upgrades and setups were completed in a timely manner.

Product Knowledge

Reviewers highlighted the staff's expertise in explaining products and services, helping customers make informed decisions about their purchases.

Store Environment

The North Branch store was described as a pleasant place to visit, with a welcoming atmosphere and helpful staff.

Mixed Feedback on Accessories

Some customers expressed disappointment regarding the availability and quality of phone accessories in the store.
  • BW
    Brooke Wilsey
    1 day ago
    5.0
    My cheating ex Noah Lindgren cut my wifi off, without notice. I called and got setup within hours thanks to Shelby. They were super nice and my Internet is amazing! Thanks Verizon! 10/10 recommend their internet!!
  • EC
    Ed Climer
    3 days ago
    5.0
    The team they have at the Verizon in north branch has been excellent in helping me resolve any problems I've had. Thank you
  • PB
    pj butterfield
    4 days ago
    5.0
    Awesome customer service. I accidently deleted my e Sim Shelby was able to retrieve it to my phone again best of all no charge thank you Shelby
  • KO
    Krystal O'Sullivan
    Jan 2, 2026
    5.0
    I had a big order from multiple new phones, numbers, transferring lines, etc and trying to find the most cost effective way to do that and Shelby helped me get everything completed efficiently both time wise and cost effectively!! Highly recommend this store, everytime I come in here with broken devices or updates they work their magic!
  • KA
    Kim Anderson
    Dec 26, 2025
    5.0
    Shelby was awesome! She took her time and focused on making sure I was satisfied with what I was buying, saved us money and caught something on our account that we had been paying for for a year and a half and didn't even have anymore. She also took the time to call and get us compensation for it. She was the most helpful and pleasant person that we have ever dealt with there. If all sales people could be like her the world would be a better place ☺️💕

Frequently Asked Questions About Verizon

What products and services does Verizon in North Branch offer?

Verizon in North Branch offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

Where is Verizon authorized retailer Wireless Zone located in North Branch?

It is located at 5466 Saint Croix Trl, Ste K, North Branch, MN 55056, next to County Market on HWY 95.