Business Details
9261 Cedar St, Monticello, MN
55362, United States
Certified by Verizon • Feb 22, 2026
(612) 568-1435
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Monticello, MN. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
198 reviews
5 stars
173
4 stars
6
3 stars0
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Jackson, Dan, and Kari.
Sales Practices
Several reviews mentioned concerns about misleading sales tactics and hidden fees, with some customers feeling pressured to purchase unnecessary accessories.
Store Experience
While many customers had positive experiences, some reported issues with long wait times and inadequate training of staff, leading to frustration during transactions.
Billing Issues
A number of customers expressed dissatisfaction with billing discrepancies and issues related to promotional credits not being applied.
- CPCassie Pepper5 days ago5.0The gentleman who helped me work through some questions was informative, customer-focused, knowledgeable, and friendly.
- MGMatthew GeorgesJan 30, 20265.0My service was very excellent and they were very helpful!
- BSBernie SmtihJan 14, 20264.0Kid who helped us knew what he was doing.
- LZLevi ZalomskyDec 26, 20255.0Ethan is the best. Helped me get all set up with a new plan and we were out of there in no time! Great experience and great customer service.
- EPErin PerdueNov 11, 20255.0Ethan H. is the best, very knowledgable and personable. Went above and beyond by even going to a different store so I could get the same phone for my kids. Highly recommend!
Frequently Asked Questions About Verizon
What products does Verizon offer at the Monticello location?
Verizon Monticello offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What services are available at this Verizon Authorized Retailer?
Services include new lines, upgrades, new devices, and accessories with knowledgeable store consultants to assist.
What are the store hours for Verizon in Monticello, MN?
Verizon Monticello is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Verizon Monticello offer in-store pickup for online orders?
Yes, this location offers in-store pickup for your convenience.
What payment options are accepted at Verizon Monticello?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands can I find at Verizon Monticello?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and others for devices and accessories.
Is the staff at Verizon Monticello bilingual?
Yes, staff can assist customers in English and Spanish.
Are there any nearby dining options close to Verizon Monticello?
Yes, you can visit Bluestone Grill, China Buffet, Buffalo Wild Wings, or Domino's Pizza nearby for various dining choices before or after your visit.
What nearby stores can I visit in Monticello near the Verizon location?
Nearby retail and specialty stores include GameStop, Dollar Tree, and Cricket Wireless Authorized Retailer, convenient for additional shopping needs.
Are there beauty and wellness services near Verizon Monticello?
Yes, Totally Tan & Spa, Fancy Nails, and Great Clips are nearby for tanning, nails, and hair services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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