Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.4
750 reviews
5 stars
359
4 stars
89
3 stars
38
2 stars
47
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude and dismissive.
Wait Times
Many customers reported long wait times for appointments, often exceeding the expected duration, leading to frustration.
Repair Experience
Repair services were inconsistent; some customers had positive experiences with quick resolutions, while others faced delays and unresolved issues.
Staff Knowledge
Staff generally demonstrated good product knowledge, but some customers felt that employees lacked understanding of specific issues.
Store Organization
Customers expressed dissatisfaction with the store's organization, noting a lack of clear lines and inefficient customer flow.
- RIRev.Ignitius Malimo - Passy IggyNov 15, 20255.0Great experience wonderful customer service. In case of wrong product you return they give you the correct. That was my case.
- JDJessica DengelNov 12, 20251.0If I could leave a zero I would. Unfortunately, Apple is the worst company I have had to try to work with, with zero success. My father's new phone (4 months) will no longer work/turn on. They think the inside needs to be replaced, they have not seen this before. They messed up his log in so now he needs to reset his apple account, which Apple refuses to do for 2 weeks. They say it's a security feature which is completely unacceptable to leave someone with no access to their brand new phone for weeks, what happens in an emergency!! I can't even be a back up on his plan because I don't have Apple products (for a very good reason). They say they can't get into fix his phone until this is resolved and they can turn off his where is my phone???. Apple productsđź‘Ž This comment is more for Apple in general not the store itself.
- NPNate PetersonNov 7, 20251.0One of the worst Apple stores in the cities. Long waits even with an appointment, unfriendly staff who are not interested in providing even reasonable customer service.
- JSJosh StafkiNov 6, 20255.0Steve at the Apple store was amazing!! this man went above and beyond to make sure that my new iphone was set up correctly and assisting with my trade ins as well 10/10, highly reccomend!
- MMMike McAnallyOct 22, 20255.0My son’s iPhone 13 screen started bubbling and separating from the casing, and eventually the phone stopped working. When we brought it into the Apple Store, the team quickly diagnosed it as a battery issue. I explained that I was close to turning in the phone and didn’t want to pay for a repair on an older model. Chris, one of the team members, was fantastic, he noted that since the problem stemmed from a battery issue that appeared to be toxic, Apple would replace the phone at no cost. Just three days later, we received a call that the replacement was ready. They transferred the SIM card into the new phone, and we walked out with everything working perfectly. Even with the store being very busy, Chris provided fast, friendly, and professional service. Kudos to Chris and the Apple team for making what could have been a headache an easy, positive experience!
Frequently Asked Questions About Apple Ridgedale
What products can I find at Apple Ridgedale?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Ridgedale.
What are the store hours for Apple Ridgedale?
Apple Ridgedale is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Apple Ridgedale offer technical support?
Yes, you can get technical support at the Genius Bar at Apple Ridgedale.
Can I get products delivered or pick them up in-store at Apple Ridgedale?
Yes, Apple Ridgedale offers delivery and in-store pickup services.
Is Apple Ridgedale wheelchair accessible?
Yes, the store has wheelchair accessible entrances.
What payment methods does Apple Ridgedale accept?
Apple Ridgedale accepts debit cards and mobile NFC payments.
Does Apple Ridgedale offer free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at Apple Ridgedale.
Are there any nearby places to eat after visiting Apple Ridgedale?
You can visit Charley's Grilled Subs, Kona Grill, Origami West, or Leeann Chin for a variety of dining options nearby.
Where can I shop for clothing near Apple Ridgedale?
Nearby clothing stores include Dry Goods, Tommy Bahama, Hammer Made, LOFT, francesca's, lululemon, Evereve, Athleta, THE LIMITED, and Janie and Jack.
What nearby stores offer gifts and accessories around Apple Ridgedale?
You can check out The Christmas Corner, BoxLunch, Dolce Vita Fine Jewelry, Warby Parker, and Victoria's Secret & PINK for gifts and fashion accessories near Apple Ridgedale.