Verizon

4.3
317 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Minneapolis, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1015 W Lake St.

Location

Verizon
1015 W Lake St, Minneapolis, MN
55408, United States

Hours

Reviews

4.3
317 reviews
5 stars
230
4 stars
28
3 stars
12
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Thomas and Anne.

Positive Experiences

Many reviews reflected positive experiences with staff, noting quick resolutions to issues and a welcoming atmosphere.

Mixed Feedback

While most feedback was positive, there were a few negative experiences reported, particularly regarding service quality and staff attitude.

Staff Knowledge

Customers appreciated the staff's expertise in handling various technical issues and providing thorough assistance.
  • OL
    Owen Li
    Dec 23, 2025
    5.0
    Thomas was extremely helpful in setting up my phone. Absolute lovely customer service. I went to the Roseville location before Thomas and couldn't do shit for me
  • TK
    Tyler Klancke
    Dec 18, 2025
    5.0
    Was here last week to get a new phone. Normally hate the process but Alex made the process simple and easy. Helped me get what I needed without feeling like he was trying to push me into add ons. Great experience
  • XN
    Xaundra Noire
    Dec 11, 2025
    5.0
    Anne was super nice and quick and knowledgeable and helped me easily, with no difficulty
  • SS
    Sandra Shetka
    Dec 4, 2025
    5.0
    Anne was above and beyond in noticing us waiting and taking care above and beyond. Made me feel very valued as a customer. Excellent. Lucky to have her!
  • DW
    DeAnna Winston
    Nov 28, 2025
    5.0
    Anne was super helpful from the moment I walked into the store to the moment I left. She helped put my screen protector on and did it perfectly. She was fantastic in her customer service and conversation. What a relief to know there’s still good people in the sales force doing good service for customers!! Big thank you to Anne!!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 1015 W Lake St offer?

Verizon at 1015 W Lake St offers smartphones, tablets, Verizon home internet, and various wireless devices and accessories. Services include prepaid plans, bill payments, device activation, upgrades, and Verizon Unlimited plans.

Which phone brands are available at this Verizon store?

The store carries Apple, Samsung, Motorola, LG, and HTC brands.