Geek Squad

3.0
49 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1000 West 78th St, Minneapolis, MN
55423, United States

Hours

Reviews

3.0
49 reviews
5 stars
21
4 stars
2
3 stars
2
2 stars
2
1 star
22
  • WM
    Wizard Mortenson
    Dec 13, 2025
    5.0
    The absolute smartest people on the planet helped me.... I am so grateful 🙏 Thank you Best Buy, and Geek Squad ☺️
  • GD
    Greg Daggett
    Jun 28, 2022
    5.0
    Bought computer from Costco 4.5 years ago. Use it infrequently due to work computer use and cloud-based file management. Couldn’t download files on it with Virus Scan Failed. Exhausted online community rooms. Exhausted 5 different fixes online agent gave me in writing after he booked me an appointment. Showed up for appointment, sat down for 45 min with agent Appoloni who is a nice guy, educational, and fixed it while also looking at registry and scanning for corruption. Asked how much and nothing. I offered to pay $50 and wouldn’t accept. Best Buy has my next laptop purchase later this year and I will pair it with Geek Squad Total Tech package. Message to Best Buy leadership is Appoloni is exactly the employee I would hire. When Delta Airlines asks you the single question at the end of your calls, “Would you hire the person that just handled your call? 1 for Yes, 2 for No.” The answer is “1” all day long for Appoloni and Geek Squad. I’d hire 100 of him. Great service over 20 years. Thanks. You saved me big time for an event I have in 6 days.
  • DF
    Donttakemeseriosly Best Freind
    Jun 30, 2020
    1.0
    I was gonna come here but then read the reviews. Now I'm honestly not so sure if I want to go. Check the reviews before you do something you will regret. That's one good decision I made.
  • SS
    Scott Schons
    Jun 8, 2019
    5.0
    Took my 2007 Jeep Grand Cherokee in for a stereo overhaul, got a Pioneer head unit and JBLspeakers in front and back. If you get Dustin for an installation consider yourself lucky. Estimated time was 3 and 1/2 hours but was done 1/2 hour early.
  • JR
    Justin Randall
    Sep 30, 2018
    1.0
    Took forever keep telling me lies about when my phone would be done don’t go here for phone repairs

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy provide?

Geek Squad offers tech repair, setup, and support services including computer, mobile phone, and appliance repairs, as well as data recovery and television repair.

Where is Geek Squad located in Minneapolis?

Geek Squad is located at 1000 West 78th St, Minneapolis, MN, 55423, USA.