Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and long wait times.
Wait Times
Numerous reviews highlighted consistently long wait times for assistance, even with appointments, leading to frustration among customers.
Repair Issues
Several customers expressed dissatisfaction with repair services, citing issues with staff knowledge and the refusal to repair devices.
Store Environment
The store is generally described as clean and well-maintained, but parking is often noted as a significant challenge.
BP
Ben Pupp
Jan 12, 2019
4.0
Super busy. As all Apple stores are on weekends.
HV
Hedinn Valdimarsson
Feb 9, 2018
4.0
We went in with a locked iPhone, the person assisting spent a good amount of time with us. Ensuring we figured out where data was backed up and explained everything.
MR
Mitch Rossow
Jun 15, 2017
5.0
So lucky to have an Apple Store right in my neighborhood! The genius bar folks are always helpful. Fixed several of my tech problems quickly and for no charge. Considering how much I spend on Apple stuff, that's nice.
PS
Patrick Steidl
Jan 19, 2011
5.0
My experiences have been good. My iPhone 4 randomly broke. I brought it in and they promptly replaced it and helped where they could.
Frequently Asked Questions About Apple Uptown - Closed
Where is the Apple Uptown store located?
The Apple Uptown store is located at 3018 Hennepin Avenue, Minneapolis, MN 55408, United States.
What products can I buy at the Apple Uptown store?
You can shop for Mac, iPhone, iPad, Apple Watch, and more at the Apple Uptown store.
Is the Apple Uptown store currently open?
No, the Apple Uptown store is currently closed and remains closed every day of the week.
Does Apple Uptown offer repair services?
Yes, Apple Uptown offers computer and cell phone repair services, including support at the Genius Bar.
Can I pick up my online Apple order at the Apple Uptown store?
Yes, Apple Uptown offers in-store pickup for online orders.
What payment options are accepted at Apple Uptown?
Apple Uptown accepts debit card payments and mobile NFC payments.
Is the Apple Uptown store accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to assist customers with disabilities.
Are there nearby places where I can grab food before or after visiting Apple Uptown?
Yes, nearby places include Uptown Lobby at Granada Theater (American and Spanish cuisine), Amazing Thailand (Thai restaurant), The New Uptown Cafe, Dogwood Coffee Bar, Jimmy John's sandwich shop, and Queermunity MN cafe.
What entertainment options are near Apple Uptown that I can visit?
Nearby entertainment venues include Granada Theater, a music and concert venue, and ComedySportz, a comedy club.
Where can I shop for clothing and accessories near Apple Uptown?
Near Apple Uptown you can visit Columbia Sportswear, Urban Outfitters, H&M, Victoria's Secret & PINK, The North Face, and Primitiva Collective for clothing, fashion accessories, and outdoor gear.