Best Buy

4.0
3170 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1795 County Rd D E, Maplewood, MN
55109, United States

Hours

Reviews

4.0
3,170 reviews
5 stars
1,528
4 stars
789
3 stars
394
2 stars
169
1 star
290

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or indifferent.

Staffing Issues

Several reviews highlighted understaffing and slow service, with customers waiting long periods for assistance.

Product Availability

Customers expressed frustration over limited stock and issues with online inventory not matching in-store availability.

Store Environment

The store layout received positive remarks for being customer-friendly, but some found it felt empty and lacking in product variety.

Geek Squad Experience

Feedback on Geek Squad was largely negative, with reports of poor service and mishandling of devices.
  • DD
    Dave
    2 days ago
    1.0
    I sat on hold for 10 minutes to get a price for car radio installed and nobody knows how to pick up the dam phone so Im not going to waste my time I'll take my business somewhere else pretty sad hey can't take the time and help you out on the phone to get a price of a radio for my new car really disappointed won't shop here anymore
  • KB
    Ken Britzius
    Nov 7, 2025
    5.0
    I ordered some items on-line. I came to pick them up and was back in my car in five minutes. Very smooth process, and nice people working.
  • TN
    Tessy Novak
    Nov 5, 2025
    2.0
    The employees didn't know what they were doing and they didn't have any merchandise on the shelves.
  • SS
    Syd (Saxycatlady)
    Nov 2, 2025
    5.0
    The workers were super helpful. The cashier answered my dozens of questions and was very patient with me.
  • HJ
    Haley Johnson
    Oct 25, 2025
    1.0
    don’t book an apple iphone screen repair here. showed up for my scheduled appointment and was told they could not accommodate due to it being late in the day… even though the appointment was available online. the customer service rep said there was nothing they could do. very frustrating.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Maplewood?

You can shop TVs, computers, appliances, and more at Best Buy Maplewood.

What are the regular store hours for Best Buy in Maplewood?

Best Buy Maplewood is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.