Went to go look at and buy a new TV. Looked around for about 25 mins, no one came to help at all, it was not busy (4pm one a wkdy) with less than a dozen ppl in the store. Went up to the front and asked for assistance, greeter said it'll be about a 20 min wait, (seriously). Went back by TV's and waited about 30 mins.....still no one. Decided to get a different TV (65 in) with stock on the floor. Took it to the register, paid with cash, kept on getting pressured to open an acct to save $145 by 2 different workers. They rolled their eyes when we kept on declining. After purchase, there was no offer of help to carry or load the TV. It was just my wife and I, and she's really petite (4-11) and could hardly help me carry or load it.
Worst customer service ever!
Last time I'm spending $1200 there.
DO NOT recommend. Spend your hard earned $ anywhere else but here.
BB
Brandon
Apr 2, 2026
2.0
No one is ever around to help, and when they see you they act like they are busy
MR
Mike The RedLeg
Apr 2, 2026
1.0
I do not want to be a test subject for their phone AI system. need to have opt out. Trying to explain to AI an issue that is hard enough to explain to a geek squad tech is waste of time
PX
Paige Xiong
Mar 27, 2026
5.0
03/27/26 - Pokemon drop. Got here at 6am first one in line! Everyone was nice and respectful about their spots in line. Doors opened early about 9:20am and staff were friendly and had a limit of one of everything so I’m pretty sure everyone got something. The manager or supervisor had brought donuts for us. Staff were amazing and respectful! Thanks so much Maplewood Best Buy.
MB
Michael Bender
Mar 18, 2026
5.0
Everytime I step foot in this store they are on it! Customer service is always on point, they always have the answers.
They've also saved me a lot of money, and that should be a whole different review but id give that five stars. A lot of knowledge with that staff
What products can I find at Best Buy in Maplewood?
You can shop TVs, computers, appliances, and more at Best Buy Maplewood.
What are the regular store hours for Best Buy in Maplewood?
Best Buy Maplewood is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Maplewood offer pickup options?
Yes, the store offers in-store pickup and curbside pickup services.
Is the Best Buy Maplewood location wheelchair accessible?
Yes, it has a wheelchair accessible entrance.
Can I get service repairs and support at Best Buy in Maplewood?
Yes, they provide service repair and Geek Squad support.
How can I contact Best Buy Maplewood?
You can reach them at +1 651-704-1901.
Where is Best Buy Maplewood located?
It is located at 1795 County Rd D E, Maplewood, MN 55109, USA.
Are there any furniture stores near Best Buy Maplewood?
Yes, Slumberland Furniture, Ashley, MattressFirm, Becker Furniture, and Furniture Clearance Center - Maplewood are nearby furniture stores.
What entertainment options are nearby Best Buy Maplewood?
Nearby entertainment venues include The Myth Nightclub and Event Center and Myth Nightclub, great for music and dance events.
Are there places to eat close to Best Buy Maplewood?
Yes, Pizza Ranch is a nearby restaurant offering buffet and pizza options, which you might enjoy before or after your shopping trip.
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