Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Maple Grove, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 9420 Dunkirk Ln N.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.6
327 reviews
5 stars
291
4 stars4
3 stars2
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially Billy, for their helpfulness, knowledge, and friendly demeanor.
Staff Performance
Several reviews highlighted specific employees like Billy, Dale, and Bobby for going above and beyond to assist customers.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with certain staff members, indicating inconsistency in service.
Problem Resolution
Customers appreciated the staff's efforts in resolving issues with phones and billing, although some faced ongoing problems that were not addressed.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience.
- SVS VandenbosscheNov 14, 20255.0Billy, Matt and Isaiah are excellent customer service, very knowledgeable and helpful. I love the people at this store and I'm a loyal customer to this store and Verizon. I recommend you do business here!
- PWPatricia WierzbickiNov 7, 20255.0Billy is the Goat š super duper friendly and professional. Helped me right away without any questions when no others did! Will be coming back next week for some more add ons!
- ALAlly LodholzNov 3, 20255.0Billy was amazing. He was incredibly helpful with all of my needs. Iām so grateful he could help me. Go see him. Heās awesome!!!!
- MTMichele TheisenNov 3, 20255.0I had an issue with my phone plan and a new watch. Billy was so helpful! He helped me and encouraged me to come back with anything else I needed! Definitely recommend coming here and asking for him :)
- ABAlisha BeltzOct 26, 20251.0Horrible service at Todd location! I asked a simple question and was talked over and told he couldnāt ask me. Never asked for my account info or my name or exactly what the issue was and immediately turned me away and said he couldnāt help me. Shaggy haired 20 something tall dude. Super rude. If this is how Verizon employees treat customers I will no longer be a Verizon customer.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Maple Grove offer?
Verizon Wireless Zone in Maple Grove offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and a variety of Verizon services including Unlimited Data, device activation, and mobile hotspot devices.
What are the operating hours for Verizon Wireless Zone at 9420 Dunkirk Ln N?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online orders at Verizon Wireless Zone in Maple Grove?
Yes, Verizon Wireless Zone offers in-store pickup for orders placed online.
Does Verizon Wireless Zone in Maple Grove provide assistance with wet phone recovery?
Yes, Verizon Wireless Zone specializes in wet phone recovery among other services and provides award-winning customer service for Verizon products.
How can I schedule an appointment with Verizon Wireless Zone in Maple Grove?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
Which brands are available at Verizon Wireless Zone in Maple Grove?
The store carries major brands including Verizon, Apple, Samsung, Google, Motorola, LG, and various accessory brands like Otterbox, JBL, Belkin, and Mophie.
What is the address and contact phone number for Verizon Wireless Zone in Maple Grove?
The store is located at 9420 Dunkirk Ln N, Maple Grove, MN 55311. The main phone number is +1 763-424-9660.
Are there any places near Verizon Wireless Zone where I can grab food or coffee?
Yes, nearby places include Papa Johns Pizza, Starbucks, CafeDonuts, Leeann Chin (a Chinese restaurant), Which Wich Superior Sandwiches, and Bruegger's Bagels, all great options for a meal or coffee before or after your visit.
What nearby services are available if I need a haircut or beauty treatment near Verizon Wireless Zone?
Close to Verizon Wireless Zone, you can visit PROSE Nails Maple Grove for nail care, Supercuts for haircuts and hair salon services, and Smile Orthodontics for dental and orthodontic needs.
Are there any recreational or fitness facilities near Verizon Wireless Zone in Maple Grove?
Yes, Sky Zone Maple Grove and Sky Zone Trampoline Park are nearby for fun and active recreation, and F45 and Hockey Performance Center are close by for fitness and sports training.