Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Maple Grove, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
239 reviews
5 stars
205
4 stars
8
3 stars2
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly, professional, and knowledgeable staff, with many highlighting specific employees for their exceptional service.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, rude staff, and unresolved issues, particularly regarding trade-ins and account management.
Efficiency
Several customers appreciated the quick and efficient service, with many reporting minimal wait times and smooth transactions.
Product Knowledge
Staff were frequently recognized for their expertise and ability to answer questions, helping customers feel informed and supported.
- ECEdwin Camacho1 day ago5.0Friendly and knowledgeable staff. Also very efficient 👍
- WDWanda DeKreyDec 6, 20255.0Friendly, professional, welcoming service.
- MMMary McClellandDec 5, 20255.0Very helpful and knowledgeable staff!
- ARandonis rovolisOct 29, 20255.0Sam and Ethan were awesome. Very professional and helpful. We will definitely use them as our go to for service and repair.
- KRKaty RudieOct 11, 20255.0Had the best experience with Ethan and Ruben! This is my favorite Verizon store. The customer service is always top notch and you never leave with any unanswered questions.
Frequently Asked Questions About Verizon
What types of products does Verizon in Maple Grove offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon Maple Grove location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands does Verizon Maple Grove carry?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Otterbox, Casemate, and Mophie.
What payment options are accepted at Verizon in Maple Grove?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Maple Grove offer in-store pickup?
Yes, in-store pickup is available for customers.
Which languages are supported at Verizon Maple Grove?
The store supports English and Spanish languages.
How can I contact Verizon Maple Grove by phone or email?
You can call them at +1 763-416-1600 or email Info@victra.com.
What nearby places can I visit before or after shopping at Verizon Maple Grove?
You can visit nearby coffee shops like Caribou Coffee or Starbucks, enjoy a meal at Kabob & Curry or El Rodeo Mexican Restaurant, or stop by Nothing Bundt Cakes for desserts.
Is there a place nearby Verizon Maple Grove to get eye care or eyewear?
Yes, Visionworks is an optometrist and eyewear store located near Verizon Maple Grove.
What fitness or wellness options are available near Verizon Maple Grove?
You can visit Orangetheory Fitness for exercise, Massage Envy for massage and skin care treatments, or Peony Nail Spa for beauty services.