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Brand Certified

Verizon

4.5
(246 reviews)

Business Details

(763) 416-1600
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Maple Grove, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
8077 Wedgewood Ln N, Maple Grove, MN
55369, United States

Hours

Reviews

4.5
246 reviews
5 stars
208
4 stars
8
3 stars
2
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing excellent service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about poor service, rudeness, and unresolved issues, particularly regarding trade-ins and account management.

Efficiency

Several customers appreciated the quick service and efficient handling of their needs, with many reporting minimal wait times and smooth transactions.

Store Environment

Some reviews indicated a welcoming atmosphere, while others described unprofessional behavior and a lack of attentiveness from staff.
  • KH
    Karen Hanberg
    Feb 7, 2026
    5.0
    Chris helped me solve a frustrating issue with my new phone. He was knowledgeable and determined to help. I had been to two other Verizon stores, one was slightly helpful and the other didn’t try at all to help. I will be going back to the Medina Verizon store next time! Great service!
  • EC
    Edwin Camacho
    Jan 11, 2026
    5.0
    Friendly and knowledgeable staff. Also very efficient 👍
  • WD
    Wanda DeKrey
    Dec 6, 2025
    5.0
    Friendly, professional, welcoming service.
  • MM
    Mary McClelland
    Dec 5, 2025
    5.0
    Very helpful and knowledgeable staff!
  • AR
    andonis rovolis
    Oct 29, 2025
    5.0
    Sam and Ethan were awesome. Very professional and helpful. We will definitely use them as our go to for service and repair.

Frequently Asked Questions About Verizon

What types of products does Verizon in Maple Grove offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the store hours for the Verizon Maple Grove location?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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