Geek Squad

3.4
46 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
12905 Elm Creek Blvd N, Maple Grove, MN
55369, United States

Hours

Reviews

3.4
46 reviews
5 stars
22
4 stars
5
3 stars
2
2 stars
4
1 star
13
  • CF
    Carolyn Fix
    Nov 13, 2025
    2.0
    I booked an appointment to replace my iPhone battery for 7:20pm. After sitting there without anyone acknowledging me, I was eventually greeted and they asked about my appointment. They then told me that they couldn’t replace my phone battery tonight because the procedure takes 2 hours and they closed in an hour and a half. I’m disappointed that I wasn’t told this ahead of time, and they were all very unapologetic about this situation. I would advise that you avoid the Geek Squad for iPhone battery replacement and go right to Apple. Would be 1 star, but every other Best Buy staff member I interacted with was very helpful.
  • RD
    ryan dehmer
    Nov 3, 2025
    1.0
    This automated customer service is absolutely terrible and isn’t connecting me with the right person or helping. Please go back to a real person.
  • MR
    Mari Robbennolt
    Jul 27, 2025
    5.0
    I recently had an appointment with the Geek Squad at the Maple Grove store. Ben was so patient, knowledgeable and helpful. I can't praise him enough. Well done Ben!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Maple Grove offer?

Geek Squad at Maple Grove provides tech repair, setup, and support services. You can schedule service either in store or online.

Where is Geek Squad located in Maple Grove?

Geek Squad is located at 12905 Elm Creek Blvd N, Maple Grove, MN 55369, USA.