Brand Certified
Best Buy
4.1(3388 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
12905 Elm Creek Blvd N, Maple Grove, MN
55369, United States
Certified by Best Buy • Feb 22, 2026
(763) 416-6300
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/mn/maple-grove/12905-elm-creek-blvd-n-329.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
3,388 reviews
5 stars
1,842
4 stars
736
3 stars
345
2 stars
139
1 star
326
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Frequent complaints about low stock and incorrect pricing, leading to customer frustration.
Store Environment
Store organization and cleanliness received mixed reviews, with some customers noting disarray in product displays.
Management Issues
Concerns about management's responsiveness to customer complaints and overall store operations.
- ABA BFeb 9, 20265.0Their mobile installation technician was amazing, reprogrammed my remote start very quickly, 5 stars
- TRtasha rinksFeb 9, 20265.0They were helpful with my TV purchase
- AIayman issaJan 28, 20265.0Thank you Best Buy for the amazing and wonderful service, 10 stars customer service, I want to thank Austin for the 10 stars customer service, Best Buy is a great company for any electronics retailer
- KHKathy HansonJan 23, 20261.0Nobody in the store was able to assist me with getting a phone case & screen protector, not even the person who seemed to be the manager. He told me he didnt have a "mobile staff" there. I won't go back to Best Buy, I'd rather shop small with good customer service.
- MHMaham HussainJan 9, 20261.0Went to the store this morning found one of the dysons marked down on clearance with the rose gold display. First confirmed with a sales rep in regards to the price which he did and then availability which it was in that specific color as the display. Price was incorrect as well as remaining promotions of dysons next to it. Spoke to the manager who said they will not honor the price despite acknowledging that the promotion sign and entire display of not just one but all three products were incorrect. Called customer service who stated they should have honored as it is store responsibility to correct. Manager said he would fix all the signage immediately but not rectify the situation despite corporate telling me otherwise.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Maple Grove offer?
Best Buy in Maple Grove offers TVs, computers, appliances, and more, along with expert advice, Geek Squad support, and same day pickup.
What are the store hours for Best Buy at 12905 Elm Creek Blvd N?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Maple Grove offer in-store and curbside pickup options?
Yes, Best Buy offers in-store pickup and curbside pickup services.
Is the Best Buy store in Maple Grove wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can customers get repair services and Geek Squad support at this Best Buy location?
Yes, this Best Buy location provides service repairs and Geek Squad support.
What payment methods are accepted at Best Buy Maple Grove?
Best Buy accepts checks, debit cards, and does not require cash-only payments.
Are there electronics recycling options available at Best Buy Maple Grove?
Yes, the store offers electronics recycling services.
What nearby dining options are available around Best Buy in Maple Grove?
Nearby dining options include Chuck E. Cheese, Panda Express, Naf Naf Grill, Houlihan's bar, and Shake Shack, ideal for meals before or after shopping.
What nearby shopping centers and stores can I visit after shopping at Best Buy?
You can visit Arbor Lakes Mall, Pacific Kitchen & Home, Sierra, Office Depot, and DMP Furniture, all close to Best Buy for additional shopping.
Are there nearby hotels for visitors shopping at Best Buy Maple Grove?
Yes, Hampton Inn Minneapolis Northwest Maple Grove and Hampton by Hilton are nearby for convenient accommodation.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
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