Business Details
1851 E Madison Ave, Mankato, MN
56001, United States
Certified by Verizon • Feb 22, 2026
(800) 880-1077
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/minnesota/mankato/mankato-store-334192
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mankato for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
598 reviews
5 stars
299
4 stars
75
3 stars
29
2 stars
39
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, with staff being rude, unhelpful, or dismissive.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lacking basic information and assistance.
Store Management
Several reviews highlighted issues with store management, including unprofessional behavior and failure to assist customers effectively.
Long Wait Times
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during their visits.
Mixed Experiences
There were mixed reviews regarding the overall experience, with some customers having positive interactions while others faced significant issues.
- BRBrent RossowFeb 8, 20262.0Ridiculously long wait just to pick up a prepaid online order. Waited 20+ minutes just for someone to walk in the back and grab my stuff. 😒
- AWAbbie WilliamsFeb 2, 20264.0My 4 stars is for service today. If I could I’d leave 2 stars for yesterday’s service. We were told it was easy to set up phones at home. It was not. Today, in utter frustration I had to return to the store to get my new phone to work. I believe I was at the store 2 hours, Alex helped me. He was fabulous- calm, cool and collected. My phone was not doing what it was supposed to, it took more than once for Alex to get it to work, but he finally succeeded. Thank you Alex for doing what needed to be done to get it working. I appreciated your help and you are a good guy! 😉
- BWBrandon WestphalJan 18, 20261.0I was having a hard time importing a line from another Verizon account. I had tried through the app and customer service. I may be dumb or bad with technology, however I came into the store and asked for help. They refused to help. When I pay over 300 dollars a month for 2 phones, 2 watch lines and only one phone has payments on it I expect some customer service. I drove across the street to AT&T and signed a deal for 3 phones and 3 watches @ 210 dollars a month. I'm over the extortion and the unwillingness to assist customers at Verizon. I was with this company for 15 years or so... This company went insanely downhill. They kept offering me discounts to stay after refusing to help me. Try helping your customers next time.
- KHKathy HillesheimJan 7, 20265.0Alexander the Great was GREAT!!
- SDSophia DinsmoreDec 26, 20255.0We had an excellent experience with Gabriel this morning. We entered the store at 9am and he immediately jumped up to assist us with exchanging our phones for new IPhones. We were in and out of there in 30 minutes! He was very knowledgeable and helpful. Great experience!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Mankato?
The Verizon store in Mankato is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which smartphones are available at the Verizon Mankato store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Mankato store.
What shipping and pickup options does Verizon Mankato offer?
Verizon Mankato offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Can I schedule an appointment at the Verizon Mankato store?
Yes, you can schedule an in-store appointment online for convenience before visiting the Verizon Mankato store.
What payment methods does Verizon Mankato accept?
Verizon Mankato accepts payments via check, debit card, mobile NFC payments, and does not require cash-only payments.
Which brands does Verizon Mankato carry?
The store features brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What business products are available at Verizon Mankato?
Verizon Mankato offers business cell phones, mobile hotspots, tablets, and laptops.
What nearby dining options can I visit before or after shopping at Verizon Mankato?
Nearby dining options include Chipotle Mexican Grill, China Star, Potbelly Sandwich Shop, Arby's, Bakers Square Restaurants, Starbucks, Red Lobster, and Mongolian Grill.
Are there any nearby parks to visit near Verizon Mankato?
Yes, Minneopa State Park-North is a nearby attraction where you can enjoy outdoor activities after your visit to Verizon.
What nearby services can assist customers visiting Verizon Mankato?
Nearby services include Jackson Hewitt Tax Service for tax assistance, Eyemart Express for eyewear needs, and the Walmart Pharmacy for prescriptions.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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