Terrible customer experience, 15 days return is absolutely ridiculous. That includes shipping time as well and it was a gift. So we didn’t realize it was wrong till 21 days and now I am stuck with $300 of worthless products to me. Bought on app and didn’t realize it was not BestBuy I was buying from, so they wouldn’t even help me at the store. Regardless of who is technically selling the product in your App, BestBuy is the face of it and it’s your reputation taking the hit. Been a long time supporter of BestBuy, but those days are gone!
SP
Shannon Pehling
Jan 31, 2026
5.0
Staggering was helpful. In and quickly
TC
Taco Cheesy
Jan 25, 2026
5.0
Hanna help me tremendously by finding a ethernet adapter and showing the best buy automotive wire adapters.
PD
P Dub
Jan 18, 2026
5.0
Always helpful with a decent selection. The crew is knowledgeable for the most part. It's my go to place for electronics in the Mankato area.
CB
Cale Barber
Jan 16, 2026
1.0
Called to inquire about appliance repair, I sat on hold for 5 minutes, then someone picked up the phone so it would stop ringing but didn't answer, I could hear them laughing about it in the background. Lovely customer service...
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