Best Buy

4.1
1764 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1895 Adams St, Mankato, MN
56001, United States

Hours

Reviews

4.1
1,764 reviews
5 stars
908
4 stars
440
3 stars
196
2 stars
79
1 star
141

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customer experiences with staff were mixed; while some found them very helpful and knowledgeable, others reported long wait times and lack of assistance.

Customer Service Issues

Several reviews highlighted significant issues with customer service, particularly regarding Geek Squad support and difficulty reaching store staff.

Store Organization

Customers noted that the store was often disorganized, with empty shelves and difficulty finding products, leading to frustration.

Product Availability

While many customers appreciated the selection of products, there were complaints about items being out of stock or not available as advertised.

Positive Experiences

Despite the negatives, several customers praised specific staff members for their exceptional service and problem-solving abilities.
  • DP
    Derek Poppenhagen
    Nov 7, 2025
    5.0
    Always willing to help me with questions and carrying things for me!!
  • GT
    George Tan
    Nov 4, 2025
    5.0
    was looking for a specific monitor to see in person and was quickly assisted by Max who answered all my concerns. Ended up buying the monitor, keyboard and BB total for peace of mind in case of oled burn in. service was excellent from being greeted at the door to being walked to where the items are to demo and purchase and getting it loaded to the car. very good buying experience
  • CC
    Cyndi Collins
    Oct 23, 2025
    5.0
    Neededto bring some electronics in for recycling. The process went smoothly and the tech person was awesome.
  • DF
    Damien Friesz
    Oct 19, 2025
    2.0
    It looks like a garage sale.. had to chase a worker down to get help after standing around for 20 minute's. Misinformation on their products. Said in stock. Came back the next day so they could stock the shelves " its on the truck ' nothing had been stocked.. I understand its hard to find help these days. But this store has always seemed off brand.
  • DR
    Dakoda Rebelo
    Oct 15, 2025
    5.0
    Staff was very helpful and showed me exactly what I needed and led me right to it. I was in and out of the store within a couple of minutes and wasn't coerced into buying things outside of what I asked for.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Mankato?

Best Buy in Mankato is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sunday.

Where is Best Buy Mankato located?

Best Buy is located at 1895 Adams St, Mankato, MN 56001, USA.