TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Jared, Dean, and Dawson.
Efficiency
The store is noted for its fast service and efficient handling of customer needs, even during busy times.
Professionalism
Reviews highlighted the professionalism of the staff, who were described as patient, thorough, and respectful.
Store Environment
The Kasson store is preferred by many customers over other locations, with a positive atmosphere that makes the phone buying experience enjoyable.
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Todd Alexander
Feb 9, 2026
5.0
Great service as always!
MF
Mitchell Fischer
Feb 5, 2026
5.0
Jarod is the best hands down!!
BL
Brian Lohrbach
Jan 27, 2026
5.0
We went to the store to discuss our existing phone plan. We ended up upgrading our two phones and discuss possible Internet at our home.. Jared was very patient and kind and answered all our questions. He made sure that we knew all our options before we made our purchase. totally recommend Verizon Kasson store versus an online purchase. Hats off to Jared ,He deserves a raise.👍👍
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Cindy Rieser
Jan 14, 2026
5.0
Ahna was very helpful. She knew just what we needed and got us our best deal. She was on top of the people waiting to be helped.