Verizon

4.8
604 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
11 E Veterans Memorial Hwy, Kasson, MN
55944, United States

Hours

Reviews

4.8
604 reviews
5 stars
549
4 stars
29
3 stars
3
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Dean and Dawson for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, with customers appreciating the streamlined process of upgrading or purchasing new phones.

Staff Knowledge

The staff was frequently described as knowledgeable about products and services, effectively answering customer questions and providing valuable advice.

Positive Experiences

Overall, customers reported positive experiences at the Kasson Verizon store, often stating they would return and recommend the location to others.

Handling Busy Times

Despite being short-staffed at times, employees managed to assist multiple customers effectively, although some customers noted longer wait times during busy periods.
  • EE
    Ellen Erickson
    Nov 9, 2025
    4.0
    Ahna spoke slowly + clearly as she patiently answered my questions. She is experienced. She knew what to do. She knew which phone case met my needs. She suggested I add bold font to tinier letters to still see the print well.
  • CY
    Courtney Yust
    Nov 7, 2025
    5.0
    Forget Rochester I will drive to Kasson any day of the week!! Absolutely blew it out of the park with their help and knowledge! Got turned away at Rochester locations but they had all the answers I needed!
  • SA
    Sue Alberts
    Nov 6, 2025
    5.0
    Jared was very helpful, knowledgeable, and willing to answer all my questions as well as those of my friend who is from Illinois.
  • TZ
    Terry Zieman
    Nov 5, 2025
    5.0
    Everyone at Kasson Verizon did a wonderful job helping me get a tablet for our grandson. I prefer small town stores.
  • AB
    A B
    Oct 31, 2025
    5.0
    The Verizon Staff, Jared and Steven at the Kasson, MN. store were excellent in helping with my Verizon account. Jared and Steven helped me to upgrade my iPhone and get it setup to use. Jared transferred my data successfully, which I am very grateful to have done. Jared also explained the Verizon plans and which would be the best one for me. They also helped me with the many offers Verizon has to make my plan work well for me. I was also able to take my phone with the accessories needed to use and protect my new phone. Thank you Jared, Steven, and Verizon for your wonderful assistance.

Frequently Asked Questions About Verizon

What types of products does Verizon Kasson offer?

Verizon Kasson offers cell phones, tablets, accessories, home phone, home internet, internet on the go, vehicle diagnostics, and roadside assistance.

Does Verizon Kasson provide device repair services?

Yes, Verizon Kasson is a full service device repair center for smartphones, tablets, and more.