Cricket Wireless Authorized Retailer

Reviews

• LM

  Logan Miller

  Aug 26, 2024
  1.0
  Do not recommend. (Edit it took 27 days to get my phone figured out I'm still not sure what they did but it's working now but my bill went up 30 bucks a month and I changed nothing so after its all been figured out I payed $131 for a months of service I never got and now my bill is $161 and I changed nothing. Do not get a phone plan here no one knows what's going on at this place) I've been with cricket for a couple of years I bought two phones through them and I have had three different lines now I only currently have two lines. This month I paid my monthly bill and they did not keep my second line on and I have no hotspot. So for $131 this month I guess I only get calling on my phone no Internet. I went to the store in Grand rapids they cannot help I have to call 611 cricket wireless. I call 611 cricket wireless and I get arosion insurance company saying they will help my problem. They do not help my problem and they just try to sell me insurance for items I don't need insured. Still to this day my kids do not have internet at home that I all ready paid for and no one is able to help. Do not get a cricket wireless plan if you want good phone service and support because you won't get it here
• JB

  jeff beddoe

  Aug 23, 2017
  1.0
  Purchased two phones & two plans 5 days ago was told I could Port my AT&T number over at a later date for a $10 fee. Went to do it today and was told it's going to cost the $10 SIM card fee, $25 service fee, and the cost of another rate plan. There was no mistaking what was said at time of original purchase as a witness was present. It's understood peoples/sales make mistakes, but the manager, franchisee, or corporate does nothing. That is Terrible Service no matter how you look at it. Forget Referrals!
• BJ

  Ben Johnson

  Apr 11, 2017
  4.0
  Cricket is pretty good

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