Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3724 W 50th St in Minneapolis, MN 55410
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
393 reviews
5 stars
332
4 stars
11
3 stars
6
2 stars
8
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Austin and Jay, for their helpfulness, patience, and professionalism.
Mixed Experiences
While some customers had exceptional experiences, others reported negative interactions, particularly with Jay, citing condescension and lack of empathy.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, especially during phone upgrades and troubleshooting.
Knowledgeable Staff
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
- MMmatthew murreyOct 30, 20255.0Polite, knowledgeable,
- DHDaniel HussOct 4, 20255.0The Edina Verizon store on 50th is EXCEPTIONAL! Jay A was professional, thorough, and fun to talk with while switching out my phone. Jay described accessories and their benefits but did not pressure the sale. This was the easiest phone purchase and transfer I’ve ever had. Thanks Jay!
- DDdanOct 1, 20255.0I recommend going to this store instead of messing with Verizon's online chat bot. This store fixed my issue in 5 minutes after spending 2 plus hours with website chat bot.
- PGPhilip GissenSep 29, 20251.0My experience at this “authorized Verizon” dealer was unsettling, to say the least. The individual who helped me was Jay. With behavior that was condescending and arrogant, Jay treated me with disdain, making me feel stupid because I am 75 years old and not familiar with all the au courant cell phone lingo. Manipulating the transaction with verbiage beyond the understanding of any educated person, I thought I had purchased a new iPhone 17 Pro Max at a good price point. After signing the paperwork, Jay informed me my phone wouldn’t be available for weeks, and I would have to wait until someone from Verizon contacted me. However, my new plan would start immediately despite not having a new phone. Jay rushed me out of the store because he had someone waiting for him. The next day, my iPhone 11, which I’ve had for years, began malfunctioning and was unable to connect to a cellular network without an Internet connection. I called to speak with Jay, who said, “Okay, but I have another customer in 40 minutes.” I rushed over to the store, and in a haughty manner, Jay asked, “What do you want me to do? I have never heard of anyone having this problem. Do you want me to remove the SIM card?” I had no clue if this would work, and besides, mysteriously, my phone began working normally when Jay did something to reboot it. Shrugging it off, he said, “You can’t cancel anything until you have a new phone, and I have no idea when that might arrive.” He looked away, and my wife and I walked out of the store. Feeling nervous, I phoned Verizon and canceled everything —the new order and the new plan, despite what Jay had told me. While I cannot comment on this store, I can unequivocally advise everyone to avoid Jay like the plague. Jay obviously shouldn’t be working with members of the human race since Jay’s superiority allows for no empathy or kindness. We are all garbage compared to Jay.
- SCSusan CrotteauSep 29, 20255.0So grateful for Andrew and Jay who walked us through 4 phone upgrades in a timely manner. Appreciate having a person to walk us through this. You made it so simple. Happy customer
Frequently Asked Questions About Verizon
What types of products does Verizon at 3724 50th St offer?
Verizon offers a range of products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid wireless service.
What are the store hours for Verizon in Edina, MN?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon provides in-store pickup for customers.
What payment options are accepted at this Verizon location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I contact the Verizon store in Edina by email?
Yes, you can email them at minneapolis.mn@russellcellular.com.
Which brands are available at this Verizon authorized retailer?
Brands available include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are some nearby dining options customers can visit before or after shopping at Verizon?
Nearby dining options include Carbone’s Pizzeria, Agra Culture Kitchen, Dexter’s diner, Coalition Restaurant, and SotaRol sushi restaurant.
Are there nearby services for health and wellness near the Verizon store?
Yes, nearby you can find Massage Healing Therapy, Body Healing Services Massage Spa, The Body Fusion medical spa, and Jai Health & Wellness chiropractic and nutrition services.
What banking or ATM facilities are close to the Verizon store in Edina?
Nearby banking options include U.S. Bank ATM, TCF Bank, and Huntington Bank with ATM and financial services.