Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.3
703 reviews
5 stars
333
4 stars
66
3 stars
44
2 stars
34
1 star
226
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude and unprofessional.
Wait Times
Customers frequently reported long wait times for assistance, even with appointments, leading to frustration.
Product Knowledge
Staff displayed varying levels of product knowledge, with some customers feeling misinformed about compatibility and features.
Store Experience
Inconsistent experiences reported; some customers enjoyed their visits while others felt ignored or treated poorly.
Repair Services
Repair services received mixed feedback; some customers were satisfied with quick resolutions, while others faced delays and poor communication.
- MTMary TerrassNov 13, 20251.0Very frustrating experience. After two unsuccessful Geek Squad attempts to solve my problem, I was directed to the Genius Bar at Apple Southdale. Scheduled an appointment. Arrived early. At check in, was told my issue didn't require Genius Bar support. Employee fiddled with new iphone 17 and gave up. Asked another employee for help. She did the same, and then asked a third employee for help. He couldn't resolve the issue, so told me I need a Genius Bar appt. Told him that I was there for an appointment. Saw that I was indeed checked in, and seated me where I waited for over an hour with zero communication and definitely no help. Store was not busy at all.
- YMYEVHEN MARCHENKONov 7, 20255.0Замечательно
- AMAndre MarietteOct 22, 20251.0Just spent 1500 and 3 hours to have them not be able to put service onto my new phone. So after 3 hours now have to wait at Verizon to put a temporary number on my phone. They had absolutely no idea how to do this. On top of the fact some dude was super rude because they tried to get him to “help” which he did about none of. They could have simply said we have no clue how to transfer your line but are supposed to and saved me a huge headache. Overall I’ll never come back to this store.
- NCNancy CarlsonOct 14, 20255.0Dead battery on my 3 yr old MacBook. My fault, it was in storage from a move. Anyway, I made an appointment, ordered a new battery, and it was installed later that day! Super helpful and very friendly staff.
- KLKennley And LexieOct 10, 20251.0I ordered an apple e-gift card on target it’s been 4 days still haven’t got it I’ve called target and Apple 3 times this is absolutely ridiculous I want my money back and I wnat it now
Frequently Asked Questions About Apple Southdale
What products and services can I find at Apple Southdale?
Apple Southdale offers iPhone, Mac, Apple Watch, iPad, and more. Specialists are available to assist with setup, and technical support is provided at the Genius Bar.
What are the regular operating hours of Apple Southdale?
Apple Southdale is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Apple Southdale provide repair services and can I get technical support?
Yes, Apple Southdale offers technical support at the Genius Bar and provides computer and cell phone repair services.
Is Apple Southdale wheelchair accessible and do they offer free Wi-Fi?
Yes, Apple Southdale has a wheelchair accessible entrance and offers free Wi-Fi for customers.
What payment methods does Apple Southdale accept?
Apple Southdale accepts debit cards and mobile NFC (contactless) payments.
Does Apple Southdale offer delivery or in-store pickup options?
Yes, Apple Southdale offers both delivery services and in-store pickup for purchases.
Are there any special holiday hours or closures at Apple Southdale?
Apple Southdale is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). It has extended hours on some other holiday dates, typically opening earlier or closing later.
How can I contact Apple Southdale for inquiries or support?
You can contact Apple Southdale by phone at +1 952-656-0140 or by email at southdale@apple.com.
What popular dining options are near Apple Southdale for a meal before or after shopping?
Nearby dining options include Pizzeria Pezzo for pizza and Nekter Juice Bar for smoothies and casual bites, both close to Apple Southdale.
Are there other stores nearby where customers can explore fashion and beauty products?
Yes, stores like Dry Goods and Polo Ralph Lauren offer clothing, while Ulta Beauty and Bluemercury provide cosmetic and beauty supplies close to Apple Southdale.
Can I combine a visit to Apple Southdale with shopping at Southdale Center?
Absolutely, Apple Southdale is located within Southdale Center, a large shopping mall where you can find various stores and dining options for a complete shopping experience.