Best Buy

4.1
2203 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5105 Burning Tree Rd, Duluth, MN
55811, United States

Hours

Reviews

4.1
2,203 reviews
5 stars
1,123
4 stars
548
3 stars
265
2 stars
111
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported unprofessional behavior and poor service experiences.

Product Availability

Many customers expressed frustration over limited in-store product selection and issues with items being out of stock.

Delivery Issues

Numerous reviews highlighted significant problems with delivery timelines and communication, leading to customer dissatisfaction.

Pricing Concerns

Customers noted that prices are often higher than competitors, particularly online options, leading to a perception of being overpriced.

Store Experience

The store layout and cleanliness received positive remarks, but many customers felt the overall shopping experience has declined.
  • JT
    J T
    Nov 15, 2025
    5.0
    Was shopping for a new TV. Associate, Jason, was very helpful and knowledgeable. Happy with our purchase and shopping experience.
  • LT
    Libby Torres
    Nov 12, 2025
    1.0
    The call system is awful!! Completely not user friendly at all. I will never use an AI call system. I kept asking to speak to a real person at the store and had to go through so many hoops to talk to someone! It didn’t help anyway, but that’s beside the point. I won’t shop at Best Buy anymore.
  • MM
    Matt
    Nov 1, 2025
    5.0
    The tech was a great consultant and very helpful. Though the products i was looking for were not in-store.
  • LL
    Landon Lamaraz
    Oct 21, 2025
    1.0
    they didnt have what i needed and when i asked i was told to go kick rocks or sign up for their store credit card. Totally unprofessional and horrible staff members who like to cuss up a storm by the vacuum cleaners. my kid was horrified. if i could rate this lower i would.👎
  • RS
    robert stanley
    Oct 21, 2025
    2.0
    Had a radio and speakers installed that all works but they did not reinstall my door handles on my car

Frequently Asked Questions About Best Buy

What products can I find at Best Buy Duluth?

At Best Buy in Duluth, you can shop for TVs, computers, appliances, cameras, home electronics, and more.

What are the store hours for Best Buy Duluth?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.