Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,195 reviews
5 stars
1,124
4 stars
526
3 stars
228
2 stars
109
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with employees being unhelpful, dismissive, or avoiding customers altogether.
Product Availability
Customers expressed frustration over low stock levels and limited selection, particularly in physical media and certain product categories.
Positive Experiences
Some customers highlighted positive interactions with specific employees who provided helpful and friendly service.
Store Cleanliness
The store was generally noted as clean and well-organized, although some customers mentioned dusty displays.
Online vs In-Store
Several reviews indicated a preference for online shopping due to the lack of assistance and poor in-store experiences.
- AWAdam Wagner3 days ago5.0I walked into this location, had my eyes set on a flat screen tv 65 inch samsung, then saw another TV different model looked for help no one around until a gentleman helped me pointed it out what the two differences was, picked out the more better one, wanted to thank the employee but no name tag.
- KFKeisha Forsman5 days ago1.0Went last night to look at laptops. Lots of employees but none actually working. Walked around looking at each one waiting for someone to help then when someone did they had zero knowledge and seemed annoyed then more waiting only to be told the won’t honor other stores deals and I left with nothing. You’d think Best Buy would want customers and to help those customers not just employees flirting with each other and messing around pretending to work there.
- SSSupermanDec 31, 20251.0These stores use to be great and friendly..not its the opposite..was in store for 30 min looking for something ..past about 6 employees..not one ask if I needed help..even the ones I walk by just talking and staring at you.
- DSDave StationDec 28, 20252.0Very lackluster, store and brand are really struggling and easy to tell why while visiting. Lack of video game physical selection as well. Dynamic pricing confusion with their rewards programs.
- JJJamieDec 14, 20251.0Very rude employees! They walk away when you ask for help. Don’t give me the same “sorry, bla, bla, bla.” By reading the reviews, you never say anything to the employees and the same old BS continues! I will not be back. I honestly hope this store goes under like a lot of the other ones have. You all deserve it! PS I had over 200.00$ in iPhone accessories that I was going to purchase, but I put them all back and bought from the Apple Store. I’ll give my money to a company that actually appreciates my business!
Frequently Asked Questions About Best Buy
What products and services can I find at Best Buy in Coon Rapids?
You can shop for TVs, computers, appliances, and more. The store also offers expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Coon Rapids?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, Best Buy in Coon Rapids offers curbside pickup services.
Is Best Buy in Coon Rapids wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Best Buy provide in-store shopping and repairs?
Yes, you can shop in-store and the store offers service and repair support, including Geek Squad assistance.
What payment methods are accepted at Best Buy Coon Rapids?
You can pay using checks and debit cards; the store does not require cash only payments.
Are there places near Best Buy in Coon Rapids where I can get my cell phone repaired?
Yes, nearby places include Cell Phone Repair and CPR Cell Phone Repair Coon Rapids, both offering mobile phone and electronics repair services.
What nearby stores can I visit for sporting goods or shoes when visiting Best Buy?
Nearby, you can visit DICK'S Sporting Goods for sporting gear and bicycle rentals, or Saucony and Chacos for shoes.
Are there any food options close to Best Buy in Coon Rapids?
Yes, Jimmy John's sandwich shop is nearby, offering fast food options for a quick meal before or after visiting Best Buy.
Which nearby beauty and salon services can I access around Best Buy Coon Rapids?
You have several options like Sola Salon Studios, Stacy’s Hair Loft, Hair by Chelsey Topeff, Salon RK, Studio Thirty Three, Aly Nails, and more for beauty, hair, and spa services.