Feedback on customer service is mixed, with some praising helpful staff while others report unhelpful or rude employees.
Product Availability
Customers noted low stock levels and limited product selection, particularly for certain categories like Android devices.
Store Experience
Many reviews mention a lack of staff assistance and long wait times, leading to frustration among customers.
Installation Services
Several customers expressed dissatisfaction with installation services, citing poor communication and unprofessional handling of installations.
Pricing and Value
While some customers found good deals, others felt prices were high compared to competitors, leading to a perception of declining value.
DB
Deacon Blues
Nov 13, 2025
1.0
Ordered a dishwasher to be delivered and installed in 6 weeks. The evening before delivery date, since I hadn't heard anything, I checked website earliest delivery date was now 2 months off. I canceled everything and went to Lowe's. I had to wait a month, but still quicker than new Best Buy date.
TL
Toua Lee
Nov 9, 2025
2.0
Auto installation department sign says open til 6pm, but they locked the door at 5pm? They should also have guys that know what they're doing be in the front.
JW
Jack Wagner
Nov 3, 2025
5.0
Thank you BB - You always are so helpful. We learn something new each visit!
TT
Ted Tronson
Nov 2, 2025
5.0
Happy to see laptop prices comparable to Costco and Amazon. Easy place to recommend to end users that need a replacement quickly. Best Buy is a recommend!
SL
Scott London
Oct 15, 2025
5.0
I went to the HQ Richfield store to pick up a new product because it was the only location with that product available in store. It really is a fun place to wander through great displays and wonderful opportunities. I still love Best Buy and it sure is nice to be able to hold and get a feel for a particular product in person. Hang in there BBY!
What products and services can I find at Best Buy in Coon Rapids?
You can shop for TVs, computers, appliances, and more. The store also offers expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Coon Rapids?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, Best Buy in Coon Rapids offers curbside pickup services.
Is Best Buy in Coon Rapids wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Best Buy provide in-store shopping and repairs?
Yes, you can shop in-store and the store offers service and repair support, including Geek Squad assistance.
What payment methods are accepted at Best Buy Coon Rapids?
You can pay using checks and debit cards; the store does not require cash only payments.
Are there places near Best Buy in Coon Rapids where I can get my cell phone repaired?
Yes, nearby places include Cell Phone Repair and CPR Cell Phone Repair Coon Rapids, both offering mobile phone and electronics repair services.
What nearby stores can I visit for sporting goods or shoes when visiting Best Buy?
Nearby, you can visit DICK'S Sporting Goods for sporting gear and bicycle rentals, or Saucony and Chacos for shoes.
Are there any food options close to Best Buy in Coon Rapids?
Yes, Jimmy John's sandwich shop is nearby, offering fast food options for a quick meal before or after visiting Best Buy.
Which nearby beauty and salon services can I access around Best Buy Coon Rapids?
You have several options like Sola Salon Studios, Stacy’s Hair Loft, Hair by Chelsey Topeff, Salon RK, Studio Thirty Three, Aly Nails, and more for beauty, hair, and spa services.