Best Buy

4.0
2161 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
12633 Riverdale Blvd NW, Coon Rapids, MN
55448, United States

Hours

Reviews

4.0
2,161 reviews
5 stars
1,104
4 stars
522
3 stars
225
2 stars
108
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report unhelpful or rude employees.

Product Availability

Customers noted low stock levels and limited product selection, particularly for certain categories like Android devices.

Store Experience

Many reviews mention a lack of staff assistance and long wait times, leading to frustration among customers.

Installation Services

Several customers expressed dissatisfaction with installation services, citing poor communication and unprofessional handling of installations.

Pricing and Value

While some customers found good deals, others felt prices were high compared to competitors, leading to a perception of declining value.
  • DB
    Deacon Blues
    Nov 13, 2025
    1.0
    Ordered a dishwasher to be delivered and installed in 6 weeks. The evening before delivery date, since I hadn't heard anything, I checked website earliest delivery date was now 2 months off. I canceled everything and went to Lowe's. I had to wait a month, but still quicker than new Best Buy date.
  • TL
    Toua Lee
    Nov 9, 2025
    2.0
    Auto installation department sign says open til 6pm, but they locked the door at 5pm? They should also have guys that know what they're doing be in the front.
  • JW
    Jack Wagner
    Nov 3, 2025
    5.0
    Thank you BB - You always are so helpful. We learn something new each visit!
  • TT
    Ted Tronson
    Nov 2, 2025
    5.0
    Happy to see laptop prices comparable to Costco and Amazon. Easy place to recommend to end users that need a replacement quickly. Best Buy is a recommend!
  • SL
    Scott London
    Oct 15, 2025
    5.0
    I went to the HQ Richfield store to pick up a new product because it was the only location with that product available in store. It really is a fun place to wander through great displays and wonderful opportunities. I still love Best Buy and it sure is nice to be able to hold and get a feel for a particular product in person. Hang in there BBY!

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Coon Rapids?

You can shop for TVs, computers, appliances, and more. The store also offers expert advice, same day pickup, and Geek Squad support.

What are the store hours for Best Buy in Coon Rapids?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.