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Best Buy

4.0
(2204 reviews)

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
12633 Riverdale Blvd NW, Coon Rapids, MN
55448, United States

Hours

Reviews

4.0
2,204 reviews
5 stars
1,129
4 stars
527
3 stars
228
2 stars
111
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being helpful while others are reported as rude or unresponsive.

Staff Knowledge

While some customers praised knowledgeable staff, many reviews highlighted a lack of product knowledge among employees.

Store Condition

Several reviews mentioned cleanliness and organization issues within the store, including dusty displays and a lack of available products.

Product Availability

Customers expressed frustration over low stock levels and limited selection, particularly in certain product categories.

Online vs In-Store Experience

Many customers noted a preference for online shopping due to poor in-store assistance and long wait times for help.
  • JP
    José Pérez
    Feb 12, 2026
    1.0
    I stopped today to buy a phone and a TV at this store this morning, no one came to me and ask if i need help all the workers they in their own business. Inwentbto different location and I was very happy with the customer service.
  • DT
    Declan Thompson
    Feb 7, 2026
    5.0
    Big shout-out to the Best Buy customer service team! They went above and beyond to help resolve a lost shipment issue for my Logitech G502 HERO gaming mouse. The staff was friendly, responsive, and genuinely committed to getting the problem sorted out quickly.
  • LL
    Lala
    Feb 3, 2026
    1.0
    You buy a phone INCLUDING a phone line SIM card. The employee who works in the electronics department INTENTIONALLY let you buy a phone that they know is LOCKED and CANNOT be used with the SIM card you’re buying. They know they’ll get some money out if you when you return the phone that they KNOW will NOT work with the SIM card !!!!!! So there you go returning the phone and getting ripped off with their “restocking fee” when they were the ones who knowingly sold you a device that would not work with the SIM card you purchased from them at the same time you buy the phone… THATS HOW THEY scam you…. They know these SIM cards will not work with the LOCKED phones. They know which phones are locked to a carrier or NOT. we don’t know and they do not tell us, they know we’ll come back to refund and they get to keep the money
  • MN
    Myah Nick
    Jan 29, 2026
    5.0
    Employees are always knowledgeable and if they aren't sure they will always double check to make sure you're getting the help you need
  • AA
    Ash
    Jan 23, 2026
    5.0
    The employees were really helpful in helping to find what we needed. Keep up the great work!

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Coon Rapids?

You can shop for TVs, computers, appliances, and more. The store also offers expert advice, same day pickup, and Geek Squad support.

What are the store hours for Best Buy in Coon Rapids?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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