Verizon

4.9
313 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chisago City, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 11501 Brink Ave.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
11501 Brink Ave, Chisago City, MN
55013, United States

Hours

Reviews

4.9
312 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting their knowledge, patience, and willingness to go above and beyond.

Efficiency

Many reviews noted the quick and efficient service provided, with customers often in and out of the store in a short amount of time.

Product Knowledge

Staff members were frequently commended for their expertise in products and services, helping customers make informed decisions.

Personalized Assistance

Customers appreciated the personalized attention they received, especially when dealing with complex issues or upgrades.
  • AS
    Adam Schneider
    5 days ago
    5.0
    Mel at Verizon Wireless is truly outstanding! She helped me get my mom a brand new iPhone 17 and Apple Watch for Christmas, and also helped me upgrade to the new iPhone 17 Pro Max. From start to finish, she went above and beyond to make sure everything was perfect. I appreciate the entire staff at this Verizon location they’re all helpful and professional but Mel is hands down the best. She is incredibly kind, patient, and knowledgeable, and she takes the time to explain everything clearly. She’s always available if you have questions, whether it’s about devices, upgrades, or your plan. I can’t say enough good things about Mel. Her customer service doesn’t stop once the sale is done, and that makes all the difference. If you’re looking for someone who genuinely cares and will make the process easy and stress-free, Mel is the person to see!
  • LB
    Libby Bona
    Dec 27, 2025
    5.0
    Mel is the best! She sold us two phones today and cleaned up our account and actually brought our monthly bill down to less than it was before and even added insurance to all of our plans! She and Bailey work so well together too. It was a really great experience.
  • TR
    terry raboin
    Dec 24, 2025
    5.0
    I always feel I’m being very well cared for when I go to this store. Thank you for the great service and Merry Christmas.
  • JR
    Jami Reding
    Dec 19, 2025
    5.0
    I stopped in to the Verizon store in Chisago City because my mother's phone was not working. Come to find out it was hacked. Melissa and Bailee cleaned up her phone for her (my mother is 80) and had their tech person fix it from the hackers. The ladies were absolutely wonderful, they gave me information for my mother so she could deal with the rest of the fall out of the scam. My mother made the mistake of answering her phone to scammers. The absolute scum of this world who take advantage of our elderly. But I would like to thank Melissa and Bailee for their help. I also believe it was around closing time and they stayed until it was all taken care of.
  • DL
    Danielle LeClair
    Dec 4, 2025
    5.0
    Bailee was great I went in for help on getting my bill lower she worked it out and also I got a new phone with it. The only issues we ran into was a trade in of sorts that we had trouble getting it in the system to work. Bailee told me she would fix it, and I believe her or hope that it does I left the old phone with her since I traded it in lol. All in all I would go there again for help on any issues I have better than St Croix’s Verizon store who got me something I was over paying for! 😊☺️

Frequently Asked Questions About Verizon

What types of products does Verizon Wireless Zone in Chisago City offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more from brands like Apple, Samsung, Google, and Motorola.

Where is Verizon Wireless Zone located and what is the address?

It is located at 11501 Brink Ave, Chisago City, MN 55013, in Brinks Plaza next to Subway.