Verizon

4.6
320 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chaska, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
190 Pioneer Trl, Chaska, MN
55318, United States

Hours

Reviews

4.6
317 reviews
5 stars
275
4 stars
12
3 stars
1
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.

Staff Expertise

Customers appreciate the staff's ability to explain options clearly and assist with technical issues, showcasing their expertise.

Positive Experiences

Many reviews highlight enjoyable experiences, with customers feeling valued and well taken care of during their visits.

Billing Issues

Some customers reported problems with billing and trade-in credits, indicating a need for improvement in these areas.

Store Environment

The store is noted for being clean and well-organized, contributing to a positive shopping experience.
  • JN
    Joan Newport
    Nov 15, 2025
    5.0
    Great group of young,men. Very professional, friendly and answered all my questions.
  • MS
    Mike Schmoll
    Oct 31, 2025
    5.0
    A Great experience, everyone was very helpful and answered all my questions! Thank tou, I will be back for future needs!
  • LG
    Lydia Grove
    Sep 24, 2025
    5.0
    I’ve been coming to this Verizon store for years now, and there’s a reason I keep making the 20-minute drive out of my way to get here. The team here is always so helpful and makes the whole process easy and stress-free. On my most recent visit, Ethan, Chase, Quinn, and Devan all worked together to make sure I left with exactly what I wanted and needed. They didn’t just try to sell me something. They actually took the time to explain all of my options and showed me every possible way I could save money, which I really appreciated. It’s rare to walk into a store and feel like the staff is genuinely looking out for you, but that’s exactly the experience I’ve had here time and time again. The service is consistent, the staff is knowledgeable, and they go above and beyond to make sure everything is set up before you leave. I’ve been to other Verizon locations in the past, but this one stands out, and I’ll happily keep making the extra drive because I know I’ll be taken care of. If you’re looking for a Verizon store that actually listens, helps, and makes sure you walk out the door completely satisfied, this is the one.
  • CF
    Christine Fritzke
    Sep 6, 2025
    5.0
    Jason was extremely helpful! Great service! I will definitely be back again.
  • MO
    Meagan Osborne
    Aug 10, 2025
    5.0
    I lost my phone in the lake 😱. Ethan was able to get me set up with a new one in no time.

Frequently Asked Questions About Verizon

What products does Verizon in Chaska offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, and Motorola.

What are the store hours for Verizon in Chaska?

The store is open Monday to Friday from 9 AM to 8 PM, Saturdays 10 AM to 7 PM, and Sundays 10 AM to 18 PM.