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Brand Certified

Verizon

4.6
(333 reviews)

Business Details

190 Pioneer Trl, Chaska, MN
55318, United States
(952) 556-0197
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chaska, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
190 Pioneer Trl, Chaska, MN
55318, United States

Hours

Reviews

4.6
333 reviews
5 stars
284
4 stars
15
3 stars
1
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Sales Experience

Many reviews highlighted that the sales team provided clear explanations and did not pressure customers into unnecessary purchases.

Technical Support

Several customers noted the staff's patience and effectiveness in resolving technical issues and transferring data.

Billing Issues

Some customers reported problems with billing and trade-in credits, indicating a need for improved communication and follow-up on these matters.
  • MH
    Montanna Hanson
    Feb 18, 2026
    1.0
    Had a free upgrade marketed to us, verified multiple times about additionally monthly or one-time fees, was told over & over that no additional charges would occur. Fast forward a month - our bill doubled. Charges were added that we expressly declined, and trying to correct the bill? They sure try to make it impossible.
  • JL
    Jodi Luedloff
    Feb 15, 2026
    5.0
    She was very friendly and listened. Great job setting me up.
  • CN
    Connor Nielsen
    Feb 7, 2026
    5.0
    Quinn, Bennett, and Rico were all highly competent regarding product knowledge. They provided outstanding customer service to myself and everyone else that was in during my time there. Usually this is a dreaded weekend chore but everyone had a ton of fun and everybody was conversing with one another. This is the only Verizon store I will go to from now on. Well done, fellas.
  • JB
    Jeff Burkowske
    Jan 2, 2026
    5.0
    Excellent service
  • BB
    Brandon Butorac
    Dec 29, 2025
    5.0
    Chase always does a great job in service

Frequently Asked Questions About Verizon

What products does Verizon in Chaska offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, and Motorola.

What are the store hours for Verizon in Chaska?

The store is open Monday to Friday from 9 AM to 8 PM, Saturdays 10 AM to 7 PM, and Sundays 10 AM to 18 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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