Business Details
921 County Road 42 W, Burnsville, MN
55306, United States
Certified by Verizon • Feb 22, 2026
(952) 898-3634
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/minnesota/burnsville/burnsville-322246
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Burnsville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.4
389 reviews
5 stars
189
4 stars
39
3 stars
14
2 stars
14
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some customers praising individual staff members while others report rudeness and lack of assistance.
Wait Times
Many customers experienced long wait times, both for appointments and in-store assistance, leading to frustration.
Store Management
Several reviews mention poor management practices, including staff not engaging with customers and a lack of accountability.
Product Availability
Customers expressed dissatisfaction with limited product availability and issues with order fulfillment.
Mixed Experiences
While some customers had positive interactions, many others reported negative experiences, suggesting a lack of consistent service quality.
- MAMaurice AikensFeb 16, 20265.0Great job
- MGMatthew GaughanFeb 3, 20261.0I am a customer for over two years and had stopped in at 6:15pm Inquiring about my business account Was told that they're is four people in front of me There's no way we have time to help you tonight There's four of us, but our manager doesn't handle any business account issues You can schedule a appointment to come back Or I could stop at the Lakeville location Well I drive over there, they are closed 25 minutes early So I call customer service to speak with a representative, and again can't get my questions answered Verizon used to be recognized as one of the leaders in phone and WiFi service I can't wait to get rid of there services.
- GVGeorgene VeseyJan 21, 20265.0I went into Verizon in Burnsville and had to get a special service taken care of. I was treated kindly respectfully and very quickly! Very knowledgeable staff what I needed a specialty personnel and Matt helped me. He was amazing. Very kind. Explained everything in great detail to me and I felt relieved after leaving there. Everybody was very professional kind understanding and being of an older generation patient I would recommend the Burnsville Verizon to everybody and anybody thanks so much again for the great service
- JCJamie ConwayDec 26, 20251.0Tried to go into the store to buy a phone for my father as a gift. Was told I couldn’t because I didn’t have authorization to “ make changes” to the account. Just wanted to buy a phone. Don’t think that’s too much to ask. Guess they didn’t want my money.
- PPPeggy PattonDec 24, 20255.0My husband downloaded some virus on his phone the Verizon staff had it fixed in literally 2 seconds... We were flabbergasted. Great job Verizon Merry Christmas 🎅 🎄...
Frequently Asked Questions About Verizon
What are the Verizon store hours in Burnsville?
The Verizon store in Burnsville is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Burnsville store?
Yes, you can schedule an in-store appointment online to conveniently visit the Verizon Burnsville store.
What products and brands are available at the Verizon Burnsville store?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does Verizon Burnsville provide?
Verizon Burnsville provides mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Does Verizon Burnsville offer in-store pickup and delivery options?
Yes, you can buy online and pick up your order in-store, or opt for free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I pay for purchases at Verizon Burnsville?
Verizon accepts debit cards, mobile NFC payments, and checks; cash-only payments are not required.
Is free Wi-Fi available at the Verizon Burnsville store?
Yes, Verizon Burnsville offers free Wi-Fi to customers while in the store.
What nearby dining options are available near the Verizon Burnsville store?
Nearby you can enjoy dining at Manila Sizzling Wok and Grill, Panda Express, Taco John's, Noodles & Company, Panera Bread, and Flamingo Restaurant and Event Center.
Are there any shopping centers close to Verizon Burnsville?
Yes, Burnsville Mall is a major shopping center nearby, offering a variety of retail stores to visit before or after your Verizon trip.
What competing mobile phone stores are near Verizon Burnsville?
T-Mobile has a nearby mobile phone store where you can explore alternative mobile accessories and telecommunications services.
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Certified February 22, 2026Yext Knowledge Graph
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