Geek Squad

3.3
17 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1600 County Road 42 W, Burnsville, MN
55337, United States

Hours

Reviews

3.3
17 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • JD
    Jeremy Deysach
    4 days ago
    1.0
    They couldn’t find our Apple care in the system which was active and for which we already paid the copay. They tried to make us pay full for the repair then wouldn’t hold it or help get it sorted. They claimed not to be able to get hold of Apple care to clarify that we didn’t need to pay hundreds of dollars over the copay we had already paid. Sent us away. Scheduling on the site didn’t work causing me to have to call the store in the first place. We then walked into the Apple Store and were served as planned and out in 40 Minutes.
  • MM
    mohammed
    Jan 3, 2026
    1.0
    Worst customer service, they don't seem to have proper systems, just to get a pricing they keep you waiting for 45 minutes. This is after you checkin with a appointment. -10 rating for wasting time plus they dont know how long it will take.
  • JW
    josh waldee
    Jan 23, 2022
    5.0
    Bomb
  • DI
    Dwight Sargent II
    Nov 30, 2019
    1.0
    I will never deal with this company again. Pay for the service and my computer is worse than when I brought it in. It's basically theft if you ask me.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Burnsville offer?

Geek Squad provides tech repair, setup, and support services including cell phone, computer, appliance, and television repairs, as well as data recovery and computer support.

What are the operating hours of Geek Squad at Burnsville?

Geek Squad in Burnsville is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.