Best Buy

Reviews

• JD

  Jeremy Deysach

  4 days ago
  1.0
  Went in for service on an Apple Watch. They couldn’t find our Apple care in the system which was active and for which we already paid the copay. They tried to make us pay full for the repair then wouldn’t hold it or help get it sorted. They claimed not to be able to get hold of Apple care to clarify that we didn’t need to pay hundreds of dollars over the copay we had already paid. Sent us away. Scheduling on the site didn’t work causing me to have to call the store in the first place. We then walked into the Apple Store and were served as planned and out in 40 Minutes.
• JS

  Jon s

  Jan 1, 2026
  1.0
  Do not get a warranty on and item for more than a year they do replace it with the newest on they give you in-store credit that only work on fiscal item and they dont hold many games anymore. They took over an 45 minutes to get me a gift card that I cant by everything with
• JL

  Jordan Larsen

  Dec 26, 2025
  5.0
  Every time I curbside pick up orders always come out very fast and it’s a very quick and professional drop off
• KL

  Kevin Lenhart

  Dec 22, 2025
  1.0
  Purchased a LG TV in May, barely used and the screen fried out already. No exchange from Best Buy, only told I should have taken an extended warranty. Wow, hardly used and 7-months later out $200, thanks for the great product support.
• SW

  Scott W

  Dec 7, 2025
  4.0
  I don’t get to Best Buy nearly as often as I used to. I don’t need as much, and I have to admit, the occasional cable or battery that I might need, I order from Amazon. On this trip, my son had purchased a portable hard drive and was there for a pickup. It was Black Friday. When we arrived, we were directed to a table. They had staff there asking for ID and getting the orders. It was pretty easy. The other thing that we looked at were some kitchen appliances. They had a decent selection, but unfortunately not the OTR microwave ovens that we had in mind. One interesting note. Many of the appliances were plugged in and powered up, and not in demo mode. This meant that the refrigerators and some of the chest freezers were cold. And even more alarming was that some of the ranges could be turned on and get very hot. Now in hindsight, I feel a little awkward and guilty that we left without telling anyone. Maybe someone will read this review.

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