Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bloomington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
290 reviews
5 stars
137
4 stars
25
3 stars
15
2 stars
10
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude behavior from employees.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lack of understanding and professionalism.
Store Management
Several reviews highlighted issues with store management, including rudeness and poor handling of customer complaints.
Wait Times
Numerous customers expressed frustration over excessive wait times, often citing understaffing as a major issue.
Mixed Experiences
There were mixed reviews regarding individual staff members, with some receiving high praise while others were described as unhelpful or dismissive.
- CSChris S.3 days ago1.0Verizon service in twin cities is horrendous ....
- BBBlam BamNov 13, 20251.0Would not recommend. Went here, got fast talked into a replacement phone. When I checked everything on my new bill it went up instead of down like he said. I went to a different store to fix, and was asked if they reviewd every when I signed. I never had to review or sign anything for my original transaction. Made me realize I was never asked about receipts or any of the normal documentation that verifies what you had done. Go to a different store.
- NTNoel TowleyNov 4, 20251.0Im a 15 yr loyal customer with multiple phone lines. My recent order went into a super secret probation "hold" apparently, nobody could figure out why, even though I had paid in full. First they said to wait an hour. Then 2. Then 24. Then 72 hours. This morning I received an email that my order was canceled due to not picking up my new phone in 72 hours, even though I went to the store 4 times for that purpose. It's a mystery. The staff was worthless about figuring it out.
- JBJ BOct 3, 20251.0A representative lied to me about a plan he put us on and then gave us a "better" discount that expired in a few months vs the one we were on that was forever. We will be to "fix" this problem and if my plan doesn't get fixed I'm moving to a different carrier. How greedy and screwed up can a company get.
- RJRyan JonesSep 22, 20251.0Simply atrocious service. After no fewer than six multiple-hour calls with Verizon customer service, I was told to visit the store to pick up a new Galaxy watch. Then, after waiting for help for two hours in the store, a representative at this store informed me that Verizon customer service had "set up the credit wrong" and that **I** would have to call them to fix the issue. This visit made my decision to cancel my service with Verizon an easy and final one.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Bloomington?
The Verizon Bloomington store offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, tablets, laptops, and mobile hotspots.
What are the store hours for Verizon in Bloomington?
The Verizon Bloomington store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online to ensure a convenient and personalized shopping experience at the Verizon Bloomington store.
What delivery and pickup options are available for online orders placed at the Verizon store?
Online orders can be picked up in-store, delivered with free 2-day shipping, accessed via express lockers, or delivered same-day where available.
Does the Verizon Bloomington store accept mobile payments and debit cards?
Yes, the store accepts payments via debit cards, mobile NFC payments, and does not require cash only payments.
What mobile plans and services does Verizon offer at this location?
Verizon provides mobile plans, wireless internet plans, and voice plans suitable for both personal and business needs at the Bloomington store.
Are there any nearby dining options I can visit before or after shopping at Verizon?
Yes, nearby dining options include Subway for quick sandwiches, Panda Express for Asian cuisine, Applebee's Grill + Bar for American fare, Bruegger's Bagels for breakfast or cafe treats, and Starbucks for coffee.
What nearby businesses can assist with printing and shipping needs when I visit Verizon?
The UPS Store locations nearby provide printing services, packing supplies, freight, cargo services, and shipping centers, useful for your business or personal needs in the area.
Are there beauty salons close to the Verizon store in Bloomington?
Yes, close by are beauty salons such as Nia's Lewks, Shawna Hairstylist, SportClips, Lolamax, and Salon Oriana, offering hair, makeup, and spa services you might visit before or after your Verizon appointment.
How can nearby employment agencies or professional services complement a visit to Verizon?
Nearby services like PMG employment agencies and professional groups such as Milestone Consulting Group Inc and Binary Web Design may benefit business customers by supporting hiring needs or marketing strategies along with Verizon's business mobile solutions.