Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bloomington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
295 reviews
5 stars
140
4 stars
25
3 stars
15
2 stars
10
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Sales Practices
Several reviews highlighted concerns about aggressive upselling and misleading sales tactics, leading to customer dissatisfaction.
Staffing Issues
Numerous reviews mentioned understaffing as a significant problem, resulting in extended wait times and inadequate service.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that service quality can vary significantly.
- SHSebastian Harbeintner4 days ago5.0Tae was very helpful and honest. Helped us get the best deal while working within our budget.
- EJEmerson Johnson5 days ago5.0I came in to get my SIM card replaced and left with a new SIM, a plan upgrade that lowered the cost of my monthly plan, two free phone upgrades, and two free Apple Watches. I was not planning to do anything beyond fixing my SIM but Jake was so patient, considerate, and thorough in explaining all my options I couldn’t help myself! Jake has phenomenal customer service and was so sweet and kind to my partner and I. He paid special attention to our needs and was funny to boot. Give this guy a raise!
- RHRick HurlbutJan 3, 20265.0Tae and Jake helped my sister, Mom and I with our phone upgrades. They both demonstrated a high level of professionalism, product knowledge, and customer service.
- OBOyu BDec 28, 20251.0This location is the reason that I don’t want to use Verizon at all. The employees seem friendly but they are trying to upsell and scam every customer. We already confirmed their fault with the customer service but they don’t want to admit their mistake and face the consequences.
- JBJocelyn BullockNov 29, 20251.0I work in customer service. I’ve never experienced someone not wanting to help me as much as I did here. Verizon used to be friendly and helpful. I would never treat I customer like they didn’t matter.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Bloomington?
The Verizon Bloomington store offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, tablets, laptops, and mobile hotspots.
What are the store hours for Verizon in Bloomington?
The Verizon Bloomington store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online to ensure a convenient and personalized shopping experience at the Verizon Bloomington store.
What delivery and pickup options are available for online orders placed at the Verizon store?
Online orders can be picked up in-store, delivered with free 2-day shipping, accessed via express lockers, or delivered same-day where available.
Does the Verizon Bloomington store accept mobile payments and debit cards?
Yes, the store accepts payments via debit cards, mobile NFC payments, and does not require cash only payments.
What mobile plans and services does Verizon offer at this location?
Verizon provides mobile plans, wireless internet plans, and voice plans suitable for both personal and business needs at the Bloomington store.
Are there any nearby dining options I can visit before or after shopping at Verizon?
Yes, nearby dining options include Subway for quick sandwiches, Panda Express for Asian cuisine, Applebee's Grill + Bar for American fare, Bruegger's Bagels for breakfast or cafe treats, and Starbucks for coffee.
What nearby businesses can assist with printing and shipping needs when I visit Verizon?
The UPS Store locations nearby provide printing services, packing supplies, freight, cargo services, and shipping centers, useful for your business or personal needs in the area.
Are there beauty salons close to the Verizon store in Bloomington?
Yes, close by are beauty salons such as Nia's Lewks, Shawna Hairstylist, SportClips, Lolamax, and Salon Oriana, offering hair, makeup, and spa services you might visit before or after your Verizon appointment.
How can nearby employment agencies or professional services complement a visit to Verizon?
Nearby services like PMG employment agencies and professional groups such as Milestone Consulting Group Inc and Binary Web Design may benefit business customers by supporting hiring needs or marketing strategies along with Verizon's business mobile solutions.