Verizon

Reviews

• AP

  Amelia Phommady

  6 days ago
  5.0
  The best experience I’ve had transferring carriers. Nathan was very patient and informational. Never felt rushed or pressured to purchase something. Was able to get all my questions answered. Never going to a different Verizon ever again! Corporate- give him a raise or something!
• GC

  Gina C.

  6 days ago
  4.0
  The staff was super friendly and helpful. They beat the current price I was paying at AT&T and we got upgraded phones. Upon paying the taxes and reviewing the receipt there was a $50 charge per phone for "Ready? Go!" package. After a google search I learned that’s the fee retailers charge for data transfer and device set up - I feel like this should have been disclosed because I set up my phone up from iCloud backup…that didn’t really require help from a rep.
• DS

  Drew Sincebaugh

  Feb 19, 2026
  5.0
  I had a great experience working with Nathan at Verizon for my phone upgrade. He was incredibly helpful from start to finish. He walked me through all my options, answered every question clearly, and made the whole process easy and stress free. What really stood out was that he found me a great deal on the upgrade and helped bundle in some added accessories without making it feel pushy or salesy. It genuinely felt like he was looking out for me and making sure I got the best value possible. If you’re heading in for an upgrade, ask for Nathan. He knows his stuff and takes great care of his customers.
• DS

  Drew Sincebaugh

  Feb 16, 2026
  5.0
  Nathan and the team here were excellent to work with. They did everything they could to save me money on my upgrade and made the process smooth and simple for med they also included a few great accessories to sweeten the deal. This will be my go to Verizon store from now on.
• AW

  Aleesha Webb

  Jan 25, 2026
  5.0
  Terrell, thank you. Truly! You spent hours with our family sorting through multiple phone lines, watches, upgrades, settings—basically all the things that somehow multiply the second you walk into a store. And you didn’t just “handle it”… you handled us. Calmly. Patiently. Like you’ve been trained specifically for families who arrive with five devices, ten questions, and one grandma who (rightfully) refuses to be rushed. What stood out most was your patience. You never made us feel like a burden, never talked down to anyone, and you kept explaining things until every single person understood what was happening. That matters. A lot. Especially when you’re dealing with tech that feels overwhelming—because it’s not just the devices, it’s our lives inside those devices. And the real win? Even Grandma was happy. If you’ve ever tried to make Grandma happy with a phone change, you know that’s basically an Olympic-level achievement. Thank you for your time, your professionalism, and your steady support from start to finish. You made a frustrating situation feel manageable—and you treated our family with respect the entire way. If you get the chance to work with Terrell, take it. You’ll leave feeling taken care

Frequently Asked Questions About Verizon