Visit our store at Baxter for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Store Hours
Several reviews highlighted issues with the store being closed during posted hours, leading to frustration among customers who traveled to the location.
Product Knowledge
Feedback indicated a mix of experiences regarding staff product knowledge, with some customers reporting helpful assistance while others encountered uninformed employees.
Wait Times
Customers noted long wait times, especially during busy periods, which led to dissatisfaction, particularly for those with children.
Communication Issues
There were complaints about poor communication, including difficulty reaching the store by phone and unclear information regarding services and promotions.
MP
Michael Paul
Nov 14, 2025
5.0
Great Help Very knowledgeable About the services That Verizon covers
KR
Kevin Rubitschung
Oct 6, 2025
5.0
It's very nice to go to a business and work with professional staff. Kenzie was totally professional and very knowledgeable about the products and plans. We ended up upgrading both of my wife's and my phones. She went above and beyond. Hopefully she's still there when it's time to upgrade again.
GH
G H
Aug 23, 2025
5.0
Walk in. Was signed in ,waited just a few minutes, and team was very helpful.
MH
Maria hanson
Jul 18, 2025
4.0
Did not go there client did
KB
Karl Berg
Jun 27, 2025
2.0
Poor product knowledge requiring return of purchased merchandise the next day. Apple and Android clearly have incompatible hardware. Three hours in the car total.