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Brand Certified

Verizon

4.2
(428 reviews)

Business Details

15091 Edgewood Dr, Baxter, MN
56401, United States
(800) 880-1077

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Baxter for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
15091 Edgewood Dr, Baxter, MN
56401, United States

Hours

Reviews

4.2
428 reviews
5 stars
300
4 stars
42
3 stars
18
2 stars
17
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kensie, Abby, and Ben providing exceptional service.

Store Operations

Several reviews highlighted issues with store hours and accessibility, including being closed during posted hours and difficulty reaching the store by phone.

Product Knowledge

While some staff were noted for their expertise, there were complaints about inconsistent product knowledge and communication skills among employees.

Overall Experience

Customers expressed mixed feelings about their experiences, with some reporting excellent service while others faced significant frustrations, particularly regarding service issues and billing.
  • CJ
    cinda jensen
    Jan 13, 2026
    5.0
    Kensie Gropper was absolutely incredible! I felt like she was a Regional Director. She helped my 93-year-old dad connect his Ipad with his phone, called him to make sure it worked, made him laugh, cleaned my phone, put a liquid screen protector on it and helped us understand our phone plans. Kensie is smart, quick, witty, kind and superb with guest service. I told her she could work anywhere and you were lucky to have her…what a quality representative for Verizon. We will be back because of Kensie!
  • AD
    Ariel Dabrowski
    Dec 29, 2025
    2.0
    The staff were great and helped me a lot!! However, my 2 stars are on verizon itself. Trying to cancel your plan or your dececed family members plan and surrendering yours or a family members phone is more of a hassle than it needs to be. The manager didnt have acess to cancel the phone plan and the manager and i were on the phone with customer service to get us to the right people and that was a hassle because they were transferring us to the wrong people and department. When we finally got somewhere and was able to wrap everything up the agent on the phone was trying to convince me to keep my family members phone and sell it for more money instead of surrendering it. Odd?
  • CA
    Craig Arndt
    Dec 16, 2025
    5.0
    My experience with this store was the best I have ever had in the last 10 years. Thank very much to Abby lucken you were such a great help with everything!!
  • MP
    Michael Paul
    Nov 14, 2025
    5.0
    Great Help Very knowledgeable About the services That Verizon covers
  • KR
    Kevin Rubitschung
    Oct 6, 2025
    5.0
    It's very nice to go to a business and work with professional staff. Kenzie was totally professional and very knowledgeable about the products and plans. We ended up upgrading both of my wife's and my phones. She went above and beyond. Hopefully she's still there when it's time to upgrade again.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Baxter, MN?

Verizon in Baxter is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Which mobile brands does the Verizon store in Baxter carry?

The Baxter Verizon store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL mobile devices.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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