Verizon

4.2
424 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Baxter for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
15091 Edgewood Dr, Baxter, MN
56401, United States

Hours

Reviews

4.2
292 reviews
5 stars
198
4 stars
37
3 stars
17
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Store Hours

Several reviews highlighted issues with the store being closed during posted hours, leading to frustration among customers who traveled to the location.

Product Knowledge

Feedback indicated a mix of experiences regarding staff product knowledge, with some customers reporting helpful assistance while others encountered uninformed employees.

Wait Times

Customers noted long wait times, especially during busy periods, which led to dissatisfaction, particularly for those with children.

Communication Issues

There were complaints about poor communication, including difficulty reaching the store by phone and unclear information regarding services and promotions.
  • MP
    Michael Paul
    Nov 14, 2025
    5.0
    Great Help Very knowledgeable About the services That Verizon covers
  • KR
    Kevin Rubitschung
    Oct 6, 2025
    5.0
    It's very nice to go to a business and work with professional staff. Kenzie was totally professional and very knowledgeable about the products and plans. We ended up upgrading both of my wife's and my phones. She went above and beyond. Hopefully she's still there when it's time to upgrade again.
  • GH
    G H
    Aug 23, 2025
    5.0
    Walk in. Was signed in ,waited just a few minutes, and team was very helpful.
  • MH
    Maria hanson
    Jul 18, 2025
    4.0
    Did not go there client did
  • KB
    Karl Berg
    Jun 27, 2025
    2.0
    Poor product knowledge requiring return of purchased merchandise the next day. Apple and Android clearly have incompatible hardware. Three hours in the car total.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Baxter, MN?

Verizon in Baxter is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Which mobile brands does the Verizon store in Baxter carry?

The Baxter Verizon store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL mobile devices.